Cleanliness is one of the most important features a hotel can offer its guests. As a hotel Room Attendant your job is to keep hotel rooms spotless, tidy and stocked with items such as soap, toilet paper and towels. You also change bed linen and prepare rooms for new guests. Part of your job is to ensure guest privacy and security by following established policies and procedures. Your main tasks are changing the bed linen and towels; making beds; emptying bins; vacuuming floors; cleaning bathroom fixtures; dusting; cleaning coffee pots; and replenishing stocks of guest
supplies such as shampoos and soap.
This position requires that you are able to understand the English language. Being bilingual is desirable, but not a requirement of the job.
Working in a hotel requires that you be available to work every day of the year, as the hotel never closes.
Physical Requirements
This position demands good physical and mental health. To do this work you need to be fit, with plenty of stamina, be prepared to work hard - often on your own, and you may have to work quickly when a room is needed for a guest who is waiting. A Room Attendant will be required to lift, carry, walk, sit, bend, reach, climb, push, pull, and fold. You must work a flexible schedule, and be capable of performing tasks that require repetitive motions. The Room Attendant must be able to move continuously during work hours, stand for eight (8) hour periods, and must be able to lift and/or
carry 50 pounds from the ground to above head level. You must report to work wearing a clean uniform with nametag.
Major Duties
- Cleans all assigned rooms using established, approved methods which includes, but is not limited to the following: make beds with clean sheets, dusts furniture, replenishes guest supplies and towels, cleans bathroom, vacuums, cleans refrigerator and microwave, wipes down mirrors and replace amenities.
- Ensure the televisions, radios, lights, and air conditioning equipment are clean and in working condition.
- Prevents loss or damage to hotel supplies, the hotel’s property and the guest’s property. Never leave a guest room open or a Room Attendant cart unattended.
- Ability to determine whether a guest is in the room so it can be cleaned when it is unoccupied.
- Use the stairs to leave the elevator free for guest use.
- Maintains good physical health to meet the physical requirements of the job.
- Immediately returns all lost and found items to the Head Housekeeper.
- Reports all necessary repairs to the Head Housekeeper.
- Reports all potential safety hazards or injuries to Head Housekeeper or Manager on Duty.
- Keeps Room Attendant cart clean and neat at all times while maintaining an ample level of supplies.
- Reports to work at scheduled time in the proper uniform.
- Responsible for re-stocking cart and chemical caddy and cleaning and emptying vacuum at the end of the shift.
- Inspect all equipment and furniture in your work area daily for any hazards to employees and/or guests; report all hazards immediately to Maintenance for repair.
- Assist other hotel departments as necessary.
- Always represent the hotel in a positive manner; SMILE.
Other Duties
- Respond to the requests of all guests and the Head Housekeeper.
- Occasionally deliver laundry, linens, irons, etc. to guest rooms.
- Occasionally cleans lobby area: vacuuming, dusting and general trash clearance.
- Occasionally loads, unloads, folds, and stores linens.
- Cares for and maintains cleaning equipment including vacuums and chemicals every day.
- Occasionally delivers luggage to guest rooms.
- Performs special projects, such as deep cleaning, to maintain a maximum level of service at all times.
- Greets all guests and staff members in the hallways.
- Assist with monthly inventory count.
Minimum Essentials * Language: Basic reading and writing of the English language required. Additional foreign languages a plus.
- Physical Demands: Ability to lift 50 lbs.
- May require occasional overtime, to include weeknights, weekends, and holidays.
- Attention to detail, excellent organizational skills, and discretion with confidential information.
- Guest-First Attitude. Always Remember:
If it is Broken – Fix it.
If it is Dirty – Clean it.
If it is on the Ground – Pick it up.
Do it right the first time.
It is everyone’s obligation to keep our Hotel immaculately clean, inside and out.
PLEASE NOTE: The aforementioned general outline is not to be considered by the team member as all-inclusive.
Team members may be required from time to time to execute tasks other than those duties specifically defined above.
Should team member be asked to perform such a task, team member will comply with the request and do so to the
best of his or her abilities.
Job Types: Full-time, Part-time
Pay: $16.30 - $18.00 per hour
Benefits:
- Dental insurance
- Flexible schedule
- Health insurance
- Paid time off
- Vision insurance
Shift:
- 10 hour shift
- 8 hour shift
- Day shift
- Morning shift
- No nights
Work Location: In person
