Job Overview
We are seeking a dedicated and detail-oriented Night Auditor to join our team at a prestigious hotel. The Night Auditor plays a crucial role in ensuring the smooth operation of the front desk during nighttime hours. This position involves balancing financial transactions, providing exceptional guest service, and maintaining the overall security of the hotel. The ideal candidate will possess strong customer service skills and be comfortable working independently during late-night shifts.
Responsibilities
- Perform nightly audits of financial transactions to ensure accuracy and compliance with company policies.
- Prepare daily reports summarizing revenue, occupancy rates, and other key performance indicators.
- Provide excellent guest relations by addressing inquiries, resolving issues, and ensuring a positive experience for all guests.
- Handle check-ins and check-outs efficiently while maintaining a friendly demeanor.
- Maintain the front desk area, ensuring it is clean and organized at all times.
- Assist guests with special requests and provide information about hotel amenities and local attractions.
- Monitor security cameras and perform regular checks of the hotel premises to ensure guest safety.
Experience
- Previous experience in hospitality or customer service roles is preferred.
- Familiarity with hotel management software is a plus.
- Strong phone etiquette and communication skills are essential for effective guest interactions.
- Experience in front desk operations or guest services within a hotel or resort setting is advantageous.
Join our team as a Night Auditor and contribute to creating memorable experiences for our guests while ensuring operational excellence during the night shift.
Job Type: Part-time
Pay: From $16.50 per hour
Expected hours: 16 – 20 per week
Benefits:
- 401(k)
- Dental insurance
- Employee discount
- Flexible schedule
- Health insurance
- Paid time off
- Vision insurance
Work Location: In person
