Position Summary
The Housekeeping position is to maintain the facility in a clean and orderly environment for all residents, staff and visitors who may live, work or visit Maple Springs of Anchorage, equipment and utilities are maintained in good working order and facility grounds are properly maintained in accordance with facility policies and state and Federal Regulations. Respond to resident requests appropriately, always prioritizing their safety and service.
Qualifications
- Related experience at a level necessary to accomplish the job.
- Must have the ability to read, write and follow oral and written directions at a level necessary to accomplish the job.
- Must be able to relate positively and favorably to residents and families and to work cooperatively with other associates.
- Basic understanding of computer technology, including but not limited to email use.
- Must maintain regular attendance.
- Must meet all local health regulations and pass post-employment physical exam if required. This requirement also includes drug screening, criminal background investigation and reference inquiry.
- GED required and college degree preferred.
Duties & Tasks
- Perform a variety of cleaning activities such as sweeping, mopping, dusting and polishing.
- Ensuring all rooms are cared for and inspected according to Maple Springs standards.
- Protecting equipment and making sure there are no inadequacies.
- Notify superiors on any damages, deficits and disturbances.
- Deal with reasonable complaints/requests with professionalism and patience
- Check stocking levels of all consumables and replace when appropriate
- Adhere strictly to rules regarding health and safety and be aware of any company-related practices.
- Ensure equipment and work areas are clean, safe and orderly: and strict adherence to procedures regarding cleaners or hazardous materials or objects,
- Ensure Universal Precautions and infection control, isolation, fire, safety and sanitation practices and procedures are followed,
- Promptly address any hazardous conditions and equipment, comply with Maple Springs of Anchorage policies involving all safety and infection control procedures.
- Understand, comply with and promote all rules and regulations regarding residents’ rights.
- Promote positive relationships with residents, visitors and regulators to include presenting a professional appearance,
- Attend and participate in educational activities, in-service training and staff meetings, Participate in Quality Assurance activities as assigned,
- Other duties as assigned or needed,
Cultural Responsibilities
- Organizing, Planning, & Decision Making
- Anticipates and systematically analyze problems and opportunities.
- Identifies key tasks and critical sequential steps.
- Establishes priorities, schedules, and contingency plans.
- Analyzes reasonable alternatives and takes actions in a timely manner.
- Efficiently allocates and manages resources.
- Demonstrates sound judgment.
- Enterpriser
- Ability to originate, develop and improve methods.
- A self-starter who seizes opportunity to take constructive action without being directed to do so.
Efficiency
- Demonstrates high level of contribution in accuracy, quality, completeness and volume of work.
- Concentrates on important aspects of task objectives.
- Eminence & Customer Service
- Assures that internal and external customer expectations are identified and requirements are documented.
- Measures performance and makes necessary improvements.
- Proposes ways to continually improve quality performance.
- Professional Knowledge & Skills
- Possesses required knowledge and skills in functional field.
- Demonstrates ability to effectively apply knowledge in accomplishing task objectives.
Communication
- Expresses ideas clearly both verbally and in writing.
- Answers and asks questions skillfully.
- Provides information to subordinates effectively.
- Effective listener.
Principles & Integrity
- Complies with policies, regulations and codes of conduct governing all aspects of job responsibilities.
- Deals with others openly and in a straightforward manner.
- Protects confidential/proprietary information.
- Takes responsibility for own actions and follows through on commitments.
Teamwork & Involvement
- Involves and supports others to get the job done.
- Solicits and provides constructive feedback and exchanges viewpoints openly and honestly.
- Shares relevant information freely and informs others on a timely basis.
Interpersonal Skills
- Exercises tact, courtesy and flexibility in relationships with others.
- Recognizes and deals effectively with interpersonal problems that inhibit task accomplishment.
- Gives and takes criticism constructively.
- Maintains composure under pressure.
Adaptability
- Performs within established policies and procedures.
- Adjusts to change in new tasks and priorities. Is open-minded and tries to understand others’ points of view, and seeks, accepts and acts on feedback.
Policy Sustenance
- Supports and effectively carries out company policies and programs including company objectives and human resources policies.
- Effects progress toward achieving the Affirmative Action goals of the company
- Recruitment/Development of Employees
- Demonstrates effectiveness in staffing selection.
- Provides opportunities for employees to develop and constructively evaluate their performance appraisals.
- Rewards good performance and addresses poor performers.
- Leadership, Efficacy, & Inclusive Management
- Achieves creativity, productivity and cooperative teamwork among employees.
- Encourages and utilizes subordinate inputs and suggestions.
- Effectively utilizes resources to achieve maximum efficiency of operation.
- Budget & Schedule Management
- Achieves desired results on schedule and within constraints of budget.
- Monitors and controls task progress and takes prompt remedial action when costs or schedules vary from plans.
- Working Environment
- Work may be performed both inside and outside in all areas of the community and in all weather conditions.
- Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists.
- Ability to interpret a variety of instructions furnished in written, oral, diagram or schedule form.
- Work in clean and comfortable office environments.
Additional Information
- Employee will be required to respond to emergency drills.
- Take business calls at all times when on designated call.
Other Job Requirements
- Experience in marketing and community relations relating to geriatric population.
- Familiarity with event planning and coordination utilizing strong oral and written skills.
- Experience in staff supervision.
- Computer operation, writing, speaking, reading the English language.
- Ability to add, subtract, multiply and divide.
- CPR and First Aid certifications are required.
Job Type: Full-time
Pay: From $18.00 per hour
Benefits:
- 401(k)
- Dental insurance
- Health insurance
- Paid time off
- Vision insurance
Schedule:
- 8 hour shift
- Day shift
- Holidays
- Morning shift
- No nights
- Weekends as needed
Work Location: In person