Magic Springs Theme and Water Park — Arkansas’s only theme and water park combo — is seeking a dedicated Human Resources Manager to lead our HR operations and support a thriving, seasonal workforce. This is a full-time, year-round opportunity that offers competitive benefits and the chance to make a lasting impact on the guest and team member experience. Ideal candidates will have prior experience in human resources within theme parks, water parks, or hospitality-based operations.
Perks & Benefits:
- Pay Range $40k-$45k annual salary
- Full health benefits (medical, dental, vision)
- Paid time off
- 401(k) with company contributions after eligibility
- Free Park admission and discounts for family and friends
Position Summary:
The Human Resources Manager oversees all aspects of the Magic Springs Human Resources Department, including team member recruitment, compliance, employee relations, training, and culture-building initiatives. This leader ensures that our HR programs support park operations and align with strategic goals, all while maintaining a fun, safe, and professional environment for every team member.
Key Responsibilities:
Recruitment & Staffing
- Lead recruitment, onboarding, and training of seasonal and year-round staff
- Prepare and submit bi-weekly payroll for seasonal and full-time staff
- Coordinate interview scheduling and candidate outreach for all departments
- Develop strategies for job fairs, campus recruiting, and digital hiring campaigns
- Oversee recruitment-related social media and job board postings
- Maintain applicant tracking and HRIS system data
- Prepare weekly staffing reports and hiring metrics
Training & Development
- Plan and deliver new hire orientation and department-specific trainings
- Provide ongoing leadership and compliance training to supervisors
- Lead Interviewer and Recruiter training sessions across departments
Employee Relations & Retention
- Respond to team member concerns and conduct internal investigations as needed
- Guide managers on performance conversations and workplace conflict resolution
- Coordinate recognition events, team celebrations, and morale-boosting activities
- Oversee the ticket trade/barter incentive program
Compliance & Administration
- Ensure compliance with employment law, wage & hour standards, and company policy
- Manage responses to unemployment claims and attend hearings when needed
- Maintain accurate team member records and documentation
- Oversee uniform inventory and distribution
- Monitor and manage the HR department budget
Leadership & Collaboration
- Supervise seasonal HR team members and manage department scheduling
- Build strong relationships with department managers and executive leadership
- Represent HR in strategic meetings to ensure alignment with park-wide goals
- Lead health, safety, and wellness initiatives across the park
Qualifications:
- 3+ years of HR experience; at least 1 year in a leadership or supervisory role preferred
- Strong interpersonal, written, and verbal communication skills
- Goal-oriented with excellent attention to detail and organizational skills
- Ability to handle confidential information and resolve issues with discretion
- Proficient with HR software systems (Paycor or similar a plus)
- Flexible schedule, including availability on nights, weekends, and holidays during peak season
Physical Demands:
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this position. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
- Must be able to sit and/or stand for extended periods throughout the workday
- Must be able to walk the park grounds regularly in varying weather conditions
- Requires manual and bi-manual dexterity, fine and gross motor skills, eye/hand coordination, near vision, hearing, and speech
- Requires occasional kneeling, bending, and reaching above the shoulders
- Requires occasional pushing and pulling
- Requires frequent lifting and carrying up to 20 pounds
- Requires occasional lifting and carrying up to 50 pounds
- Requires occasional carrying of up to 100 pounds using a two-wheel hand truck or similar assistive device
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