About Us
Econosurance is a growing, client-first insurance agency committed to delivering peace of mind through responsive, personal service. We specialize in customized insurance solutions and pride ourselves on building long-term relationships with our clients and our team.
We’re looking for an Insurance Customer Service Representative (CSR) who is detail-oriented, dependable, and ready to support our commercial and personal lines clients.
What You’ll Do
- Answer client questions via phone, email, and chat professionally and promptly
- Process policy changes, certificates, endorsements, billing, and claims follow-ups
- Support producers with quoting, renewals, and client communications
- Use our CRM (GoHighLevel) to track tasks, activities, and documents
- Communicate with insurance carriers to resolve service issues
- Ensure accurate records and maintain compliance with procedures
What We’re Looking For
- Active Property & Casualty Insurance License (Required)
- 1–3 years of insurance CSR or account manager experience (Preferred)
- Strong verbal and written communication skills
- Detail-oriented and well-organized
- Tech-savvy with CRM and Microsoft Office (GoHighLevel is a plus)
- Self-motivated and able to manage time independently
What We Offer
- Pay: $33,000–$55,000 per year
- Bonuses: Performance-based service bonuses
- Flexibility: 100% remote role – work from home and on the road.
- Tools: Access to a modern tech stack including CRM and automation tools
- Culture: Supportive, collaborative team environment
Schedule
- Monday to Friday
- U.S. business hours preferred
Ready to Join Us?
If you're passionate about customer service and want to be part of a forward-thinking team, apply today and let’s build something great together.
✅ Econosurance is an equal opportunity employer. We welcome applicants from all backgrounds and experiences..
Job Type: Full-time
Pay: $33,000.00 - $55,000.00 per year
Work Location: On the road
