Intake Coordinator

Benefits:

• 401(k)
• 401(k) matching
• Company parties
• Competitive salary
• Dental insurance
• Free food & snacks
• Health insurance
• Opportunity for advancement
• Paid time off
• Vision insurance

Do you love helping others live their best life possible? Are you passionate about promoting quality of life by providing world-class care?

Inspired by nurses, Boost Home Healthcare makes it easier for patients to focus on recovery and wellness by personalizing and coordinating care. As a member of our team, you’ll play a key role in providing quality home healthcare, where patients are able to remain independent at their place of residence in the healthiest and happiest state of being possible.

The Intake coordinator position will facilitate the referral intake process for potential patients/clients, including receiving referrals, verifying benefits, gathering necessary medical information, and coordinating care with the patient/client, their family, and the referral source for a smooth transition into agency care. In addition this position provides clerical and communication support, assists with personnel file maintenance, and promotes the Boost mission by ensuring effective communication and maintaining confidentiality.

Why join our team:

• We care like Family and we like to have FUN!
• Ongoing training and development opportunities
• Full time hours with benefits
• Team approach to office needs

What you’ll be doing:

• Answers incoming calls from potential patients/clients, healthcare providers, and other referral sources to assess eligibility for agency services.
• Receives and appropriately documents new referrals in a timely manner and completes the benefit verification process.
• Once the Clinical Manager accepts a new referral this position will be in charge of gathering medical information/records and other pertinent paperwork from referral sources to maintain comprehensive intake files.
• Participates in coordinating care with Clinical Manager, patients/clients, and the Interdisciplinary Group/Team to ensure seamless patient/client care transition.
• Provides effective communication to patients/clients, staff members, other health care professionals, and referral sources to foster and maintain positive relationships.
• Provide clerical support which may include preparation of admission, orientation, and new hire packets; monitoring and ordering office supplies and forms, typing, special projects, filing and copying.
• Facilitate the communications system which may include: mail distribution, memos, answering incoming calls, and document and disseminate appropriate messages.
• Assist with maintenance of personnel files, obtaining signed doctor orders, scheduling clinicians for client visits
• Promote Boost’s philosophy and mission by presenting a positive image to patients, families, physicians, and community agencies.
• Provide computer support and data entry.
• Provide effective communication to patient/family, team members, and other healthcare professionals and maintain confidentiality.

What we’re looking for:

• High school graduate
• One (1) year general office experience in Home Healthcare
• Excellent computer skills required
• Demonstrated interpersonal and organizational skills
• Reliable transportation and valid auto liability insurance
• A passion to serve and help others live their best lives possible.
• Active CNA license beneficial

Salary Range:

• 41,500 to 52,000 per year