Universal Destinations & Experiences Internship Program:
- Applications Close: June 20th, 2025, at 11:55PM ET. Submit your application as soon as possible – don’t delay!
- Spring 2026 Program Dates: Approximately January 2026 – April 2026.
JOB SUMMARY:
Join the Universal Orlando Food & Beverage team in a future-focused internship supporting digital transformation across our restaurant portfolio. This role is ideal for candidates who are passionate about hospitality, operations innovation, and emerging technologies in food & beverage. In this role, Intern will be able to gain real-world experience integrating technology into a high-volume hospitality environment, develop project management and cross-functional collaboration skills, and build a portfolio of work supporting innovation in the food & beverage industry.
MAJOR RESPONSIBILITIES:
- Assists with the evaluation, implementation, and documentation of smart kitchen equipment and automated technologies (e.g., beverage systems, AI-driven tools, IoT-enabled devices).
- Conducts benchmarking research on industry best practices in tech-forward restaurant operations.
- Supports cross-functional project work, including AI integration for menu planning, labor optimization, and sustainability tracking.
- Contributes to testing and rollout of digital tools or platforms, helping teams adopt new technologies effectively.
- Collaborates with culinary, operations, and tech vendors to gather feedback and support pilot programs.
- Presents project findings and proposals to stakeholders at the end of the term
- Understands and actively participates in Environmental, Health & Safety responsibilities by following established UO policy, procedures, training, and Team Member involvement activities.
- Performs other duties as assigned.
MINIMUM QUALIFICATIONS:
- In pursuit of an Associate, Bachelor or Graduate degree at an Accredited Institution with current class standing of Sophomore or above.
- Minimum cumulative 2.8 GPA is required.
- A transcript is required upon application.
PREFERRED SKILLS & KNOWLEDGE:
- Preferred majors include: Hospitality, Business, Information Systems, Industrial Engineering, or similar.
- Demonstrated interest in restaurant operations and food and beverage innovation.
- Familiarity with digital tools (Excel, Power BI, Smartsheet, or similar platforms).
- Preferred experience or coursework in AI, automation, or UX design.
Please note the following:
- This internship will be an in-person experience, based in our Orlando offices.
- Interns must be currently pursuing a degree at an accredited university, and must have a graduation date later than April 2026.
- Universal Orlando does not provide housing. Interns are responsible for their own housing and transportation.
- All of our internships are paid, and you may also qualify for housing financial assistance if applicable. The Recruiter will provide specific eligibility details.
Universal is not accepting unsolicited assistance from search firms for this employment opportunity. All resumes submitted by search firms to any employee at Universal Orlando via-email, the Internet or in any form and/or method without a valid written Statement of Work in place for this position from Universal Orlando HR/Recruitment will be deemed the sole property of Universal Orlando. No fee will be paid in the event the candidate is hired by Universal Orlando as a result of the referral or through other means.
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Universal Orlando is an equal opportunity employer. Universal elements and all related indicia TM & © 2025 Universal Studios.
