Job Title
IT Asset Management Analyst
FLSA Status
Division
Non-Clinical
Department
IT Operations
Position Description
Summarize the overall nature and scope of the position in a few sentences.
The IT Asset Management Analyst will perform tasks related to asset management and inventory control. Responsible for receiving, tagging, tracking, monitoring, auditing, and maintaining information technology (IT) assets and documentation as equipment is received, deployed, or disposed of.
The IT Asset Management Analyst at Marathon Health is responsible for the asset lifecycle of IT end user equipment and IT Infrastructure Hardware. This position will be responsible for deployment of IT equipment needed for the Implementations Team.
The analyst will have more than 4 years’ experience as a helpdesk technician, working knowledge of data and telephony network standards and protocols, and excellent written and verbal communication skills.
This position will work collaboratively with the service desk and hardware team.
Essential Duties and Responsibilities
Create a bulleted list of primary duties and responsibilities; list in order of importance
- Inventory Management
- Work closely with other team members as part of a cohesive group
- Lifecycle management of end user computing
- Work with procurement specialist to purchase inventory
- Work service requests out of designated queue
- Participate in systems/application administration
- Meet or exceed required Service Level Agreements for issue resolution
- Document, review, and improve existing or new procedures and workflows regarding asset management
- Participate in Project deployment
- Maintains technical knowledge through self-study, and hands-on experience
- Strict adherence to all IT Security Policies and Procedures (including HIPAA and PCI Compliance, Soc 2 and Hi Trust)
- Adhering to organizational security policies and procedures, for maintaining operational and technical information security controls in relation to asset management and protocols
Knowledge, Skills and Abilities
Create a bulleted list of specific knowledge, skills and abilities both required and preferred to be successful in this position.
- Proficient at developing workflows to increase efficiency while still following standard processes and procedures
- Ability to work independently and collaboratively
- Excellent communication skills both verbal and written
- Experience in a ITIL based role, such as Service Desk, Incident, Problem or Change Management
- Excellent time management skills and ability to work under pressure
- Excellent Customer Service Skills
- Self-motivating and having the capability to learn new things on your own in support of your work
DISCLAIMER
This job description is a summary of the primary duties and responsibilities of the job and position. It is not intended to be a comprehensive or all-inclusive listing of duties and responsibilities.
Netfor, Inc. is an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.
Netfor, Inc. participates in E-Verify.
Netfor, Inc. will not sponsor applicants for work visas.
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