Job Type: Contract
Job Category: IT
Job Description
Job Title: IT Help Desk Analyst
Job Summary:
Troubleshoot and resolve hardware, OS (Windows/MacOS/Linux), and software issues.
Configure, maintain, and support desktop systems and peripherals.
Integrate and troubleshoot APIs and web services for seamless application performance.
Automate repetitive tasks using scripting tools (PowerShell, Bash, or Python).
Maintain documentation and report recurring issues for further resolution.
Qualifications:
Strong knowledge of operating systems and networking fundamentals.
Hands-on experience with API and web services troubleshooting.
Proficiency in scripting and automation tools.
Excellent communication and problem-solving skills.
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