Lead with Purpose and Transform Lives!
Are you passionate about making a meaningful impact through technology and leadership?
Do you thrive in collaborative environments where innovation supports exceptional care delivery?
If so, this could be your next career move.
At Fedelta Home Care, we?ve been a trusted healthcare partner to families across the Pacific Northwest since 2004. We specialize in high-quality, compassionate in-home care that empowers clients to live independently and with dignity. Our commitment extends beyond those we serve; we?re equally dedicated to creating a work environment where our team members can thrive, lead, and grow.
Join us in driving operational excellence and enhancing lives, through both care and technology.
About the Position
The IT Manager will oversee the agency?s information technology infrastructure, manage software and hardware systems, ensure data security and HIPAA compliance, and support the integration of healthcare technologies. This role is critical in maintaining operational efficiency and supporting the digital needs of a growing home care organization.
If you?re ready to elevate care, develop exceptional teams, and grow with a company dedicated to making a difference, we want to hear from you!
Essential Duties and Responsibilities
- Establish and maintain an IT ticketing system to log, track, and resolve support requests in a timely and efficient manner.
- Maintain, track and upgrade hardware, software, and network systems; Evaluate organizational technology usage and identify opportunities for improvement, recommending and implementing hardware, software, or process upgrades as needed.
- Ensure reliable and efficient internet, phone (GoTo), and remote access for field staff and office personnel.
- Manage cloud-based systems and electronic health records (EHR) platforms; Oversee data backup processes, disaster recovery planning, and business continuity strategies to minimize downtime and data loss.
- Serve as the primary point of contact for technical support, providing prompt troubleshooting and resolution for computer, system, and electronic equipment issues across the team.
- Manage IT onboarding for new administrative staff, ensuring smooth setup and access to necessary systems and tools.
- Develop, implement, and continuously monitor cybersecurity protocols to protect organizational systems and data.
- Develop and maintain clear IT policies, procedures, and documentation to support standardization and compliance.
- Provide training for new and existing employees on emerging technologies and cybersecurity best practices to promote effective and secure system use.
- Perform routine audits and risk assessments to identify vulnerabilities and ensure compliance with security and operational standards.
- Oversee relationships with software vendors, service providers, and potential external partners to ensure alignment with organizational needs and goals.
- Lead and manage IT initiatives, including system migrations, software deployments, and technology setup for new office locations.
Additional duties may be assigned as needed.
Benefits and Perks:
- Comprehensive medical, dental, vision insurance available the 1st of the month following date of hire!
- Employer paid basic life insurance and AD&D policy!
- Wellness coaching, discounts, and rewards through Perks at Work!
- Commuter benefits!
- Mileage reimbursement!
- Flexible PTO!
- Annual Health and Wellness stipend!
- 9 observed paid holidays!
- 401(k) with generous employer match and immediate vesting!
- Scholarship program!
- Flexible hybrid schedule!
- Free onsite parking!
- Casual Fridays!
- Good coffee and lots of snacks any time your in the office!
Compensation:
$90,000.00-$110,000.00 per year, depending on experience
