LOCAL APPLICANTS ONLY
Brockman Site Development is seeking to hire an IT Technician who will help maintain the company’s IT Assets and manage its software systems. Candidates will be reporting to the company’s IT Manager/IT Operations Department.
As an IT Technician, you will be trained to assist the IT Manager and Support Department, and assist with Internal Company Projects.
Technical and administrative tasks will be performed to ensure the functionality and efficiency of our hardware and software. The ideal candidate should be adaptive, proactive, show initiative and have a desire to learn. Critical thinking, problem solving, attention to detail, and being a quick learner are fundamental to performing this position effectively.
This requires advanced use of Microsoft Excel, PowerBI, Crystal Reports, PowerQuery, SSMS, and other software. Applicants will be importing data in to the company's database, and formatting data so that it conforms to standards. Additionally, applicants will handle paperwork, distributing devices to employees, reviewing the ticketing system, adding information to tickets or checking ticket status, organizing department data, and assisting with Level 1 troubleshooting.
The candidate will be expected to lift up to 25 pounds, and perform basic troubleshooting tasks.
Employees will be required to work out of our Sanford office Monday through Friday from 8 AM to 5 PM. From time to time, the IT Technician will be expected to work after 5 PM or on the weekends to complete projects which cannot be done during business hours. These projects are usually scheduled ahead of time, unless there is an emergency,
REQUIRED SKILLS:
- Knowledge of Microsoft Office
- Familiar with software installation and Microsoft Windows workstations.
- Basic understanding of servers, switches, routers, storage, and IT.
- Telephone etiquette, good verbal and written communication.
- Adaptable to changes and ability to multitask.
- Self-motivated and eager to learn with ability to work in a fast-moving environment.
REQUIREMENTS:
- High School Diploma or equivalent.
- 2+ years experience in an office, data entry, or support position.
BONUS:
- Managed Services Provider (MSP) work history.
- Small and mid-sized business work history.
- IT certifications.
- Knowledge of scripting/programming languages (PHP, C#, HTML, CSS/SCSS).
- Knowledge of databases such as MySQL / MariaDB / MSSQL / Postgres.
- Knowledge of Excel
- Knowledge of Power BI
- Knowledge of Power Query
LOCATION INFORMATION:
- The primary workplace will be our Sanford office.
AVAILABILITY & SCHEDULE:
- You must be available 40 hours per week.
- Ability to work overtime when it is needed--evenings and weekends (planned and discussed ahead of time unless emergency).
- Schedule is Monday-Friday from 8 am to 5 pm; Fridays we leave at 4 PM
INTERVIEW PROCESS:
- Employee will be interviewed by IT Management.
- IT Management may assess basic skills and give applicants a short 5-10 question test. The test, if given, is not for anything other purpose than to assess the working knowledge of the applicant.
Job Type: Full-time
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Health insurance
- Paid time off
- Vision insurance
Work Location: In person
