Job Title: Lab Courier
Department: Logistics
Location: 160 Elmgrove Park
Hours Per Week: 40
Schedule: Monday - Friday 9:30am - 6pm
SUMMARY:
As a Courier, you are a professional who delivers and maintains specimen integrity and solves client issues so that our caregivers can provide accurate analysis and quality care to our patients.
Laboratory and pathology services are vital to the diagnosis, treatment and prevention of disease. With convenient patient laboratory service centers, home lab services, expert pathologists and in-hospital diagnostics, we offer the full range of testing services to the communities we serve.
RESPONSIBILITIES:
- Daily Assignments. Execute each courier route with efficiency, ensure the integrity of each delivery; access, navigate and send correspondence using designated computer
- Customer Service. Perform duties in a professional and courteous manner, promote superior customer service and customer relations; use sound judgment to problem solve if client issues arise; understand and respect patient confidentiality
- Documentation. Report equipment condition and notify coordinator of maintenance requirements
REQUIRED QUALIFICATIONS:
- Valid New York State Driver’s License required.
PREFERRED QUALIFICATIONS:
- Friendly, kind and customer service oriented
- Excellent communication skills
- Ability to work independently and make decisions
- Rochester area geographical knowledge preferred
- Previous courier experience or systems driving experience
- High school diploma or equivalent preferred.
Previous customer service related work experience
EDUCATION:
LICENSES / CERTIFICATIONS:
NYS DL - valid New York State Driver's License - New York State Department of Motor Vehicles (NYSDMV)New York State Department of Motor Vehicles (NYSDMV)PHYSICAL REQUIREMENTS:
M - Medium Work - Exerting 20 to 50 pounds of force occasionally, and/or 10 to 25 pounds of force frequently, and/or greater than negligible up to 10 pounds of force constantly to move objects; Requires frequent walking, standing or squatting.For disease specific care programs refer to the program specific requirements of the department for further specifications on experience and educational expectations, including continuing education requirements.
Any physical requirements reported by a prospective employee and/or employee’s physician or delegate will be considered for accommodations.
PAY RANGE:
$17.25 - $18.25CITY:
POSTAL CODE:
The listed base pay range is a good faith representation of current potential base pay for a successful full time applicant. It may be modified in the future and eligible for additional pay components. Pay is determined by factors including experience, relevant qualifications, specialty, internal equity, location, and contracts.
Rochester Regional Health is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, sex (including pregnancy, childbirth, and related medical conditions), sexual orientation, gender identity or expression, national origin, age, disability, predisposing genetic characteristics, marital or familial status, military or veteran status, citizenship or immigration status, or any other characteristic protected by federal, state, or local law.
