Lead Specialist Population Health Regional

At CVS Health, we’re building a world of health around every consumer and surrounding ourselves with dedicated colleagues who are passionate about transforming health care.

As the nation’s leading health solutions company, we reach millions of Americans through our local presence, digital channels and more than 300,000 purpose-driven colleagues – caring for people where, when and how they choose in a way that is uniquely more connected, more convenient and more compassionate. And we do it all with heart, each and every day.

Job Description

Company: Oak Street Health

Title: Lead Specialist,Population Health-Regional (Full-time in Primary Care Setting)

Role Description

The Lead Specialist,Population Health-Regional serves as additional support for regional providers and CISs to ensure accurate and compliant documentation of patient disease burden in a timely manner. This role will accomplish this in close partnership with regional Population Health Director (PHD), Sr. Clinical Informatics Specialist (Sr. CIS), Practice Managers (PMs), providers (CMDs, SMDs), CISs, and the Central Population Health Team.

This role is expected to have deep knowledge of key aspects of Oak Street Health’s clinical documentation processes, including clinical guidelines, clinic workflows, Canopy modules, Daily Huddles, and Clinical Documentation Reviews (CDRs) in order to drive results. They are also expected to understand the impact that diagnosis excellence has on the OSH business model.

This role will report to the regional Population Health Director and be responsible for the below:

Core Responsibilities

• Drive CDR efficiency by reviewing patient charts and identifying relevant medical information in advance of CDR

• Partner with the Population Health Director to facilitate the execution of backend care report processes to move toward resolution between CDRs, including note amendments and order placement.

• Lead the Daily Lookback process to review previous documentation, identify actions that need to be taken to align with clinical guidelines, and develop a strategy for completion.

• Support care teams by providing additional assistance in the review of patient information for new care teams, both new and previous patients under a different provider panel, to identify and bring forward accurate and specific historical information that can help care teams close the knowledge gap.

• Play a critical role in leveraging data analytics and strategic thinking to identify key clinical documentation insights and drive high-impact clinical documentation initiatives

• Other duties, as assigned

What we’re looking for:

• 6 month experience working in a healthcare setting

• Bachelor’s degree required

• Deep understanding of coding and billing, EMR navigation, Oak Street Health clinical guidelines, morning huddle responsibilities, and CDR responsibilities

• Eagerness to advance the CIS program's efficiency and effectiveness

• Strong accountability and discipline against timelines and deliverables

• US Work Authorization

• Someone who embodies being Oaky

Strongly Preferred Qualifications:

• Leadership experience and/or natural tendency to lead

• Comfortable with ambiguity and have a love for problem-solving

• Basic Excel knowledge and experience

Behaviors

We strive for team members who represent our service standards and are:

• Competent

• Dependable

• Inclusive

• Seamless

• Someone who embodies being Oaky

What does being Oaky look like?

• Radiating positive energy

• Assuming good intentions

• Creating an unmatched patient experience

• Driving clinical excellence

• Taking ownership and delivering results

• Being relentlessly determined

Why Oak Street Health?

Oak Street Health is on a mission to Rebuild healthcare as it should be, providing personalized primary care for older adults on Medicare, with the goal of keeping patients healthy and living life to the fullest. Our innovative care model is centered right in our patient’s communities, and focused on the quality of care over volume of services. We’re an organization on the move! With over 200 locations and an ambitious growth trajectory, Oak Street Health is attracting and cultivating team members who embody Oaky values and passion for our mission.

Oak Street Health Benefits:

• 
  Mission-focused career impacting change and measurably improving health outcomes for medicare patients

• Paid vacation, sick time, and investment/retirement 401K match options

• Health insurance, vision, and dental benefits

• Opportunities for leadership development and continuing education stipends

• New centers and flexible work environments

• Opportunities for high levels of responsibility and rapid advancement

Oak Street Health is an equal opportunity employer. We embrace diversity and encourage all interested readers to apply.

Learn more at www.oakstreethealth.com/diversity-equity-and-inclusion-at-oak-street-health

Anticipated Weekly Hours

Time Type

Pay Range

The typical pay range for this role is:

This pay range represents the base hourly rate or base annual full-time salary for all positions in the job grade within which this position falls. The actual base salary offer will depend on a variety of factors including experience, education, geography and other relevant factors. This position is eligible for a CVS Health bonus, commission or short-term incentive program in addition to the base pay range listed above.

Our people fuel our future. Our teams reflect the customers, patients, members and communities we serve and we are committed to fostering a workplace where every colleague feels valued and that they belong.

Great benefits for great people

We take pride in our comprehensive and competitive mix of pay and benefits – investing in the physical, emotional and financial wellness of our colleagues and their families to help them be the healthiest they can be. In addition to our competitive wages, our great benefits include:

• Affordable medical plan options, a 401(k) plan (including matching company contributions), and an employee stock purchase plan.

• No-cost programs for all colleagues including wellness screenings, tobacco cessation and weight management programs, confidential counseling and financial coaching.

• Benefit solutions that address the different needs and preferences of our colleagues including paid time off, flexible work schedules, family leave, dependent care resources, colleague assistance programs, tuition assistance, retiree medical access and many other benefits depending on eligibility.

For more information, visit https://jobs.cvshealth.com/us/en/benefits

Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state and local laws.