Description
Basic Function:
Markets, shows and leases apartments to prospective tenants. Responds to all applicants and residents in a courteous and prompt manner regarding leasing, marketing, and resident relations.
Principle Responsibilities:
The activities listed below are not inclusive: however, they are indicative of the types of activities normally performed by the Leasing Consultant. Other duties may be assigned.
Essential Functions:
- Maintains and accurate updated inventory of apartments available to rent, a list of prospective residents and a list of current information concerning renewals.
- Establishes rapport with each prospective resident, determines his/her needs and desires and presents the community in a manner that addresses those needs and desires.
- Schedules appointments for showing market-ready apartments, overcomes objectives, obtains commitment to lease and follows up on undecided prospects.
- Verifies rental applications for accuracy and completeness per company and housing regulations.
- Prepares move-in and welcome packages.
- Assists in move-in/move-out process and insures that apartments to be shown and leased are clean and attractive.
- Assists in the collection of rent and other monies due and processes service requests for maintenance service.
- Assists in preparation of community newsletter.
- Assists Community Manager and/or Assistant Community Manager with their responsibilities and assumes the role during their absence.
Approves:
Pre-qualification of prospective residents.
Develop or Review and Submit to Community Manager for Review and Approval:
- Process rental applications, leases and lease renewals.
- Correspondence to residents, prospective residents, etc.
- The monthly newsletter.
- Propose activities or social functions for residents.
- Exceptional cases concerning terms of renewals or lease applications.
Requirements
Education/Experience:
Associate's degree (A. A.) or equivalent from two-year college or technical school; or six months to one year related leasing experience and/or training; or equivalent combination of education and experience.
Abilities and Aptitudes:
Excellent people and communication skills are required. Must be well organized, professional, friendly, enthusiastic and diligent. Poise and positive attitude are essential.
Specific Skills:
To perform this job successfully, an individual should have knowledge of Word Processing software; Spreadsheet software and Internet software. The employee must frequently lift and/or move up to 25 pounds. Specific vision abilities required by this job include close vision and ability to adjust focus. While performing the duties of this job, the employee is frequently required to stand; walk; sit and talk or hear.
