Under the direction of the Outreach Manager, the Outreach Library Assistant is responsible for providing access to the library’s materials and services, mostly outside the library, at community events, with library partners, and at other library functions.
Essential Duties:
- Provides library services both on-site and at off-site locations.
- Assists in driving the bookmobile and other library vehicles to various locations in Scott County.
- Assists in stocking shelves in the bookmobile and other library vehicles with appropriate books and materials consistent with seasonal schedules and routes.
- Assists in keeping library vehicles in good, clean working condition.
- Assists with setting up outreach sites/booths.
- Develops and conducts outreach programs.
- Maintains and organizes the outreach office and items for events.
- Maintains weekly statistics.
- Attends community events and gives presentations about library services and resources to audiences of all ages.
- Provides backup for other outreach staff duties.
- Attends all staff and department meetings as scheduled.
- Answers patrons’ requests in person and by phone using print and non-print resources.
- Works all Public Service Desks as needed.
- Other duties as assigned.
Expected Hours of Work:
Must work an average of 20.0 hours a week. On-site attendance, evenings, and weekends required.
Required Education and Experience:
- Bachelor’s degree preferred.
- Library experience preferred.
- Valid driver’s license and satisfactory driving history.
- Ability to obtain KDLA Paraprofessional Certification
- Spanish speaking strongly preferred.
Required Skills:
- Ability to exercise initiative, independent judgment, and maintain professionalism in uncomfortable situations.
- Ability to speak publicly to a variety of audiences.
- Ability to help older and/or limited mobility patrons onto the bookmobile.
- Ability to organize, plan, set priorities, use time effectively, and to meet deadlines while working with frequent interruptions.
- Ability to do basic math for routine calculations.
- Keeps abreast of and understands emerging technologies, current trends, and best practices for the department.
- Ability to adapt, remain flexible, and flourish in a changing environment while maintaining a positive attitude.
- Ability to be tactful and respect confidentiality.
- Ability to communicate effectively with others, orally and in writing, including through email.
- Ability to establish and maintain effective and positive working relationships with co-workers, patrons, user groups, community organizations, volunteer groups of varying personalities and ages, and to serve the public courteously in a variety of situations.
- Foster an environment that attracts and invites patrons to use the library.
- Contributes to creating an environment oriented to trust, open communication, creative thinking, and a cohesive team.
- Proficiency in using MS Office applications: Word, Excel, PowerPoint, and Outlook.
Physical Demands
- Moving up to 50lbs. carts and handling moderately heavy boxes of books when the occasion requires.
- Ability to balance, stoop, kneel, crouch, crawl, reach, stand, walk, push, pull, lift, grasp, talk, type, pick, pinch, hear, and perform repetitive motions.
- Ability to stand and sit for long periods of time.
- Movement through facility locations and assisting patrons.
- Ability to handle books, materials, and equipment.
- Ability to reach above the head and below the knee to retrieve shelved items.
- Visual acuity sufficient to identify materials on shelving up to 90” and to read primarily typed or printed text in a variety of type sizes.
Work Environment
- Climate-controlled environment inside the building and inside the library vehicle and seasonal conditions outside the building
- Limited access to restroom facilities when driving a library vehicle.
- On the road, 70-75% of work time.
Note: This job description does not necessarily reflect all aspects of the job function.
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