About the Job
J.E. Schenk & Associates, Inc. is seeking a qualified, full time professional Insurance Agent/Customer Service Representative to join our team.
Applicants should have a current Property & Casualty Insurance license in good standing, a pleasant and friendly personality and maintain a strong work ethic with a commitment to success every day.
Responsibilities:
- Answers questions and concern regarding policy coverage, payment and billing clarification, claims filing, counseling and support.
- Make policy changes based upon client’s needs and subject to agency and company underwriting guidelines.
- Re-underwrite existing accounts to assist the agency in meeting established goals and guidelines.
- Make calls and correspond with policyholders and carriers using professional communication skills.
- Process payments.
Skills:
- Candidate should have a current State Property & Casualty Insurance license in good standing.
- Have a minimum of 2-4 years general office experience with at least 2 years working in an insurance agency, carrier or in an insurance related field.
- General working knowledge of auto & homeowners insurance products and other property/casualty personal lines policies is necessary. Knowledge of commercial and life products is a plus.
- Effective communication skills including written, verbal and listening as well as professional customer service skills are a must.
- Strong organizational and attention to detail.
- Be a team player and ability to work well with others are required.
Job Types: Full-time, Contract
Pay: $38,000.00 - $42,000.00 per year
Benefits:
- 401(k)
- Dental insurance
- Flexible schedule
- Health insurance
- On-the-job training
- Paid time off
- Parental leave
- Professional development assistance
- Vision insurance
- Work from home
Shift:
- Day shift
Work Location: Hybrid remote in Ellicott City, MD 21043
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