For over 70 years, ACU has been doing things differently. We believe in putting financial success within reach for everyone, ensuring that communities grow stronger together. Discover why credit unions are the better way. Leave the bankers behind and join ACU, where you’ll experience the difference firsthand. We’re looking for driven individuals like you - ready to thrive in an environment where your skills and ambitions matter. This isn’t just a job posting; it’s your opportunity to shape your future with an organization that puts people first.
What You Will Do:
- Processes daily card fraud & non-fraud disputes
- Works to gather information as needed to resolve disputes
- Researches and investigates transactions alerts
- Analyzes patterns to identify and prevent probable fraud
- Process merchant card fraud notifications
- Tracks fraudulent and disputed transactions
- Develop cases for prosecution and subpoenas in fraud or criminal cases
- Process Garnishments and Subpoenas requests from law enforcement and government entities
The Hours:
Monday - Friday: 8:30am - 5:30pm
The Pay Range:
$24.94 - $30.00 per hour
Our compensation structure is designed to accommodate candidates with diverse levels of expertise and experience, offering opportunities for growth over time.
What We Offer:
- Generous PTO (Paid Time Off)
- 11 Paid holidays
- Paid Bereavement Leave
- Paid Jury Duty leave
- Training and advancement opportunities
- 401k with match up to 6%
- Mortgage discounts
- Paid volunteering at ACU sponsored events
- Bonus opportunities
- Company paid long term disability and life insurance
- Full Medical, Vision and Dental benefits
- Annual employee event for all staff and their families
- Employee Assistant Program (EAP)
- and more!
What You'll Bring:
- High school diploma or equivalent (GED)
- Three years of experience working in a financial institution or related field
- Knowledge of BSA, Reg C, Reg E, Reg Z, and Visa rules and regulations
- Prior fraud/loss prevention experience
Join Our Crew:
401k with up to 6% Match! We're invested in your financial well-being, offering a substantial match to your contributions.
Comprehensive health coverage! Enjoy top-tier medical, dental, and vision benefits that prioritize your well-being.
Vibrant employee culture! Experience a workplace where positive vibes and strong connections define our atmosphere.
Ready to shape your financial career with an organization that values you? We're excited to meet you! Apply now and let's build a brighter financial future together.
As an Equal Opportunity Employer, we hire and retain the best-qualified people without regard to marital status, race, religion, color, national origin, disability, age, or any other characteristic protected by law.
Principals only. Recruiters, please don't contact this job poster. Do not contact us with unsolicited services or offers.
