JOB DESCRIPTION
Job Summary:
The coordinator assists physicians and professional staff with delegated responsibilities to provide quality services to all customers.
Essential Duties & Responsibilities:
- Assists the medical staff to help patients maintain health or promote healing. Performs patient care duties with infant, pediatric, adolescent, adult, and geriatric populations.
- Performs technical skills specific to assigned service area and other areas as appropriate
- Provides quality service to all internal customers. Assists all support service areas, as needed.
- Provides excellent customer service to patients, families and internal contacts using AIDET.
- Accepts responsibility for professional growth and continuing education
- Accepts responsibility and assures quality, cost effective patient care
- Accepts responsibility for communication with all customers. Uses proper verbal, written, and interpersonal communication skills with patients, families and other health disciplines to support the continuum of healthcare delivery.
- Performs all other related duties as assigned.
Education, Training or Degree Required:
- Medical Assistant Program Graduate or LPN registered in State MN
License/Registration/Certification Required: (will be primary source verified by HR)
- Current LPN license in the State of Minnesota or Medical Assistant certification or registration preferred.
- Current CPR certification required
Experience and Skills: (indicate preferred or required)
- Previous Medical Assistant or LPN experience in a clinic setting preferred.
- Demonstrated knowledge and skills necessary to provide appropriate care to patients served, along with appropriate support services to MD, NP and PA required. Familiarity with legal and insurance requirements related to documentation within the medical record required.
- Strong human relations, written and verbal communication skills required. Ability to work without direct supervision.
ABOUT US
We’re a nonprofit, integrated health care organization, providing health insurance in six states and high-quality care at more than 90 locations, including hospitals and clinics in Minnesota and Wisconsin. We bring together research and education through HealthPartners Institute, training medical professionals across the region and conducting innovative research that improve lives around the world.
At HealthPartners, everyone is welcome, included and valued. We’re working together to increase diversity and inclusion in our workplace, advance health equity in care and coverage, and partner with the community as advocates for change.
Benefits Designed to Support Your Total Health
As a HealthPartners colleague, we’re committed to nurturing your diverse talents, valuing your dedication, and supporting your work-life balance. We offer a comprehensive range of benefits to support every aspect of your life, including health, time off, retirement planning, and continuous learning opportunities. Our goal is to help you thrive physically, mentally, emotionally, and financially, so you can continue delivering exceptional care.
Join us in our mission to improve the health and well-being of our patients, members, and communities.
We are an Equal Opportunity Employer and do not discriminate against any employee or applicant because of race, color, sex, age, national origin, religion, sexual orientation, gender identify, status as a veteran and basis of disability or any other federal, state or local protected class.
JOB INFO
