About the position
Responsible for various day-to-day service needs with regards to the physical condition, appearance and operational efficiency of the property, ensuring a safe and attractive living environment for residents, exceptional quality and service, and sustained resident satisfaction.
Responsibilities
- Performs a variety of routine, preventive, scheduled, and emergency maintenance repairs, as well as general upkeep tasks throughout the community and on all equipment; maintains appropriate logs and records.
- Contributes to marketing efforts and resident satisfaction by providing excellent customer service; communicates effectively, appropriately, and courteously with residents, associates, management and guests to ensure that all areas of concern are addressed promptly and professionally.
- Participates in apartment turnovers as directed. Repairs, renovates, paints, and cleans vacant apartments.
- Maintains landscaping including watering of the flowers; performs snow removal as needed.
- Provides guidance, direction and training to Apprentices & Porters.
- Responds timely, appropriately and courteously to emergencies.
- Supports other communities as assigned by management.
- Other duties as assigned.
Requirements
- Minimum one year as a maintenance technician or other applicable experience.
- Skill in areas such as carpentry, plumbing, electrical, HVAC, equipment repair, and painting.
- Ability to demonstrate proficiency in the use of hand and power tools.
- Ability to work in a fast-paced environment demonstrating strong organizational and follow up skills along with an ability to manage multiple priorities.
- Strong verbal and written communication skills with the ability to interact, in English, with a diverse group of associates, residents and external agencies.
- Ability to read, in English, at a level sufficient to understand policies and procedures, safety notices, general business correspondence and/or documentation.
- Excellent interpersonal skills. Positive attitude, enthusiasm and energy. Strong customer service orientation to older adults.
- Strong attention to detail.
- Proficiency with basic computer keyboarding and navigational skills.
Job Type: Full-time
Pay: $27.00 - $32.25 per hour
Expected hours: No less than 40 per week
Experience:
- HVAC: 1 year (Required)
- Plumbing: 1 year (Preferred)
Ability to Commute:
- Washington, DC 20009 (Required)
Ability to Relocate:
- Washington, DC 20009: Relocate before starting work (Required)
Work Location: In person
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