Welcome to the City of Dallas!
The City of Dallas is one of the largest employers in the DFW Metroplex.
We offer growth opportunities and a chance to make a difference in our community.
What do we offer?
A competitive salary, five-year vested pension plan, great benefits package that includes health, vision and dental insurance, pet insurance, tuition reimbursement, qualifying childcare assistance, paid time off and more.
Join our diverse workforce and help us in providing excellent service to the residents of Dallas while building a rewarding career.
Job Summary
Performs highly advanced and complex management or oversight activities for daily operations of an operating unit orfunctional program. Work involves establishing short-, mid-, and long-term goals and objectives; developingguidelines, procedures, rules and regulations; developing schedules, priorities, and standards for achieving establishedgoals; coordinating and evaluating program activities; and developing and evaluating budget requests. Directlyaccountable for functional operations of unit in its entirety. Works under limited direction with extensive latitude forthe use of initiative and independent judgment.Job Description
Overview
The Animal Shelter Manager manages, supervises, and oversees the daily operations and logistics of the City's Animal Shelter. Provides oversight, policy direction, and overall management.
Departmental Notes:
Marketing Manager:
Join our innovative and mission-driven team at Dallas Animal Services! While this position oversees shelter operations, its primary focus will be on leading the department’s marketing, branding, and public engagement efforts. We’re seeking a dynamic and creative professional with strong leadership skills to drive our marketing strategy, manage high-impact campaigns, and elevate DAS’s public presence across digital and traditional platforms. This role is ideal for someone who thrives on storytelling, community connection, and using communications to save lives and promote our mission. If you have a passion for animals and know how to make a message resonate, this is the opportunity to lead change in one of the country’s largest municipal shelters.
Foster/Volunteer Manager:
We are seeking a dynamic and compassionate Manager – Animal Shelter to lead our Volunteer Program. This role is responsible for recruiting, training, and managing a dedicated team of volunteers who support a wide range of shelter operations, including animal care and enrichment, adoption events, marketing, and administrative tasks. The Manager will also oversee the foster program, including the screening and coordination of foster families who provide temporary homes for animals in need. This position plays a vital role in expanding community engagement, enhancing animal well-being, and supporting positive outcomes for the pets in our care.
Essential Functions:
1 Manages, oversees, and monitors shelter operations, reporting, personnel, and animal care; delegates authority and responsibility for assigned tasks to subordinates; identifies needed areas of change or development and institutes changes to improve operations; plans, implements, coordinates, monitors and evaluates policies and procedures; oversees shelter maintenance, animal care, and public communications.
2 Establishes short-, mid-and long-term goals and objectives; develops and/or approves schedules, priorities, and standards for achieving goals.
3 Assists in the development, preparation, management, and implementation of the department budget; handles various requests from City Council, City Manager's Office, and other management; processes invoices, collection of fees, and other administrative tasks.
4 Performs, directs, and participates in shelter maintenance, care, and activities; ensures all City ordinances are being followed; provides direction for animal services staff and technical personnel and provides performance feedback and management.
5 Provides training, professional development, and performance evaluation for employees; ensures all personnel are properly certified and up to date on all rules, regulations, and procedures.
6 Directs and manages client relationships and develops strong partnerships; responds to inquiries, solves problems, and meets with various residents and community partners to address concerns.
7 Determines, develops, and implements procedures, processes, regulations, and guidelines to ensure effective and efficient operations.
8 Represents the department at various meetings, seminars, boards, and panels.
9 Performs any and all other work as needed or assigned.
MINIMUM QUALIFICATIONS
EDUCATION:
- High School Diploma or GED.
EXPERIENCE:
- Five (5) years of experience in an animal-related, social services, community outreach, and/or program development field which must include (3) of the following:
- Management of people
- Customer service
- Inventory management
- Process improvement
- Developing programs
- Statistical reporting/monitoring
- Preparing and maintaining Standard Operating Procedures (SOP)
- Establishing and meeting goals
- Coaching, mentoring and/or training
- Resolving complaints
AND
Two (2) years of supervisory/management responsibilities. (This experience may be included in the required experience listed above.)
EQUIVALENCIES:
- Associate degree in any field plus three (3) years of the required experience including two (2) years of the stated supervisory/management responsibilities will meet the education and experience requirements.
- Bachelor's degree (or higher) in any field plus one (1) years of the required experience including two (2) years of the stated supervisory/management responsibilities will meet the education and experience requirements.
- Valid Basic Animal Control Officer certification plus four (4) years of the required experience including two (2) years of supervisory/management responsibilities will meet the experience requirements.
- Valid professional animal shelter/control related training and/or certification(s) from a State or National organization plus four (4) years of the required experience including two (2) years of leadwork/supervisory responsibilities will meet the experience requirements.
LICENSES and/or CERTIFICATIONS:
- A current valid driver's license and good driving record.
OTHER REQUIREMENTS:
- No animal cruelty convictions.
- Subject to extensive walking and bending.
- Subject to inclement weather conditions.
- Availability to work varying shifts including nights, weekends, and holidays.
- Must pass a physical exam including drug/alcohol testing.
Salary Range
$77,264.03 - $96,580.03
The salary listed on this job posting is the starting salary range; amount offered will depend upon qualifications.
City of Dallas is an Equal Opportunity Employer and values diversity at all levels of its workforce.
Welcome to the City of Dallas!
The City of Dallas is one of the largest employers in the DFW Metroplex. We offer growth opportunities and a chance to make a difference in our community.
Questions? Contact our recruiting departments:
Civil Service - [email protected]
Talent - Acquisition [email protected]
Questions? Contact our recruiting departments:
Civil Service - [email protected]
Talent - Acquisition [email protected]
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