All the benefits and perks you need for you and your family:
Benefits from Day One
Paid Days Off from Day One
Career Development
Whole Person Wellbeing Resources
Mental Health Resources and Support
Our promise to you:
Joining AdventHealth is about being part of something bigger. Its about belonging to a community that believes in the wholeness of each person, and serves to uplift others in body, mind and spirit. AdventHealth is a place where you can thrive professionally, and grow spiritually, by Extending the Healing Ministry of Christ. Where you will be valued for who you are and the unique experiences you bring to our purpose-minded team. All while understanding that together we are even better.
Schedule: FT / Days
Location: 601 EAST ROLLINS STREET, Orlando, 32803
The community you'll be caring for:
Located on a lush tropical campus, our flagship hospital, 1,368-bed AdventHealth Orlando. Serves as the major tertiary facility for much of the Southeast, the Caribbean and South America. AdventHealth Orlando houses one of the largest Emergency Departments and largest cardiac catheterization labs in the country. We are already one of the busiest hospitals in the nation, providing service excellence to more than 32,000 inpatients and 125,000 outpatients each year
Job Summary:
The Central Florida Division Consumer Product Manager will be an integral part of an exciting new Consumer Experience Design and Activation team within AdventHealth. The Product Manager is responsible for all facets of the consumer journey. As the Product Manager, you will have a successful track record of developing consumer centric strategies, breaking down complex business ideas/ issues and delivering world class experiences in both physical and digital domains. Great products come from great collaborations, and you'll need to partner with varying internal teams including but not limited to, engineers, designers, researchers, and operators to create impactful products for our Consumers, Providers, and business leaders. AdventHealth will depend on you to innovate, invent, develop, and validate ideas, providing a path to scale successful projects. You should possess a combination of strategy and execution skills at the enterprise level.
You Will Be Responsible For:
- Work with Sr. Manager Consumer Experience Activation to provide leadership for consumer experience products, including products roadmap, product design, launch and ongoing optimization.
- Maintains direct engagement and visibility into all consumer experience initiatives being solutioned, assessing design needs and executing market design activations.
- Manages assigned portfolio of solution(s) corporate or CFD-Specific from initial design through activation, partnering with corporate consumer teams as appropriate, including Consumer Tech.
- Responsible for management, evaluation and enhancement of overall experience strategies and their related implementation tactics, striving to improve the Consumer and Team Member experience
- Deep understanding and proven track record of product management and user experience design with respect to Web, as well as the ability to provide broad influential leadership towards the development of Consumer- and employee-centric experiences.
- Lead a cross-functional team of Product, UX, Technology & Operations team members to estimate, design, develop and deploy new consumer focused products through a development approach that leverages agile principles
- Develop and support strategy for the interaction model, interaction design and user experience for Consumers and Team Members fusing the digital and the physical to create a simple and seamless experience
- Ensuring new consumer focused products and/or enhancements are well integrated and vetted within the AdventHealth ecosystem (product lines/verticals/sites), including proactively partnering and collaborating with impacted upstream/downstream areas.
Qualifications
What Will You Need:
Education and Experience Required:
- Associate degree in related field (Preferred Bachelor's)
- 5 Work Experience in related field
- Ability to effectively plan, organize and execute assigned projects on time
- Ability to organize and plan cross-functional team meetings
- Working knowledge of healthcare entities relative to network affiliations
- Strong verbal and written skills; communicating effectively with senior executives, physicians, staff, internal customers, and strategic partners
- Ability to develop assessment reports.
- Strong working knowledge of Microsoft Excel and database management software
- Ability to analyze and interpret complex data
- Ability to research and prepare comprehensive reviews
- Ability to complete goals through both project and team management
- Strong problem-solving skills
This facility is an equal opportunity employer and complies with federal, state and local anti-discrimination laws, regulations and ordinances. The salary range reflects the anticipated base pay range for this position. Individual compensation is determined based on skills, experience and other relevant factors within this pay range. The minimums and maximums for each position may vary based on geographical location.
Category: Patient Experience
Organization: AdventHealth Orlando
Schedule: Full-time
Shift: 1 - Day
Req ID: 25033049
We are an equal opportunity employer and do not tolerate discrimination based on race, color, creed, religion, national origin, sex, marital status, age or disability/handicap with respect to recruitment, selection, placement, promotion, wages, benefits and other terms and conditions of employment.
