GENERAL SUMMARY
Salary: $70,000 - $95,000 annually (Depending on qualifications)
To supervise, plan and coordinate the work of staff responsible for providing animal control services within the Animal Services Division; to perform a variety of technical tasks relative to assigned area of responsibility; and to provide highly responsible and complex staff assistance to the Director of Neighborhood Services.
SUPERVISION
General supervision is provided by the Director of Neighborhood Services. Responsible for supervision of the Animal Control Officers, the Rescue and Shelter Supervisor, Animal Services Field Supervisor and any other Animal Services staff.
ESSENTIAL DUTIES AND RESPONSIBILITIES
- All behaviors comply with the Code of Conduct & Rules of Behavior outlined in Chapter 8 of the General Government Policies and Procedures Manual.
- Participate in the selection of Animal Services staff; provide or coordinate staff training; provide timely, accurate and thorough Performance Reviews for supervised employees; ensure all personnel have appropriate certifications to perform animal services activities; work with employees to correct deficiencies; implement discipline procedures; maintain personnel records as required.
- Coordinate the organization, staffing and operational activities for Animal Services. Oversee and direct the humane care and control of animals including the impound, quarantine, euthanasia and disposition of animals.
- Participate in the development and implementation of goals, objectives, policies, and priorities for Animal Services; identify resource needs; recommend and implement policies and procedures; administer personnel actions through subordinates to ensure compliance with City policies and procedures.
- Promptly respond to and resolve resident complaints and inquiries.
- Monitor the maintenance of records regarding the Animal Services Division activities including, but not limited to, the number and type of calls received, the number and type of animals picked up; and the preparation of statistical reports.
- Identify opportunities for improving service delivery methods and procedures; review with appropriate management staff; implement improvements; review economic analysis of various fees charged by Animal Services.
- Monitor Animal Services Division compliance with applicable laws, rules and regulations related to providing humane animal control services.
- Prepare and/or ensure the preparation of various reports on operations and activities including injury reports, court reports and bite records.
- Participate in the preparation and administration of the Animal Services Division budget; submit budget recommendations; monitor all expenditures.
- Remain on call to respond to emergency situations and to coordinate and assign work as necessary.
- Coordinate the implementation of education programs including making presentations on television, visiting schools and advertising animal care programs in the newspaper.
MINIMUM JOB REQUIREMENTS
EDUCATION
Bachelor's degree in General Business Administration or other related field.
EXPERIENCE
Three years of increasingly responsible experience in the management or coordination of humane animal services including two years of supervisory experience
Or
Three years' experience in managing municipal operations including two years of supervisory experience.
LICENSES AND CERTIFICATES
Possession of a valid driver's license.
Certified by the Texas Department of State Health Services as an Animal Control Officer or ability to obtain certification within 6 months of employment.
Certified by the Texas Department of State Health Services for Euthanasia Technician or ability to obtain certification within 6 months of employment.
