Are you a strategic leader who thrives on bridging departments, streamlining systems, and driving performance across multiple functions? Do you love to balance big-picture strategy and hands-on execution? Are you looking for a role where you can own both operational efficiency and marketing performance in a mission-driven company?
We’re seeking a Director of Scheduling & Marketing who can bring a steady hand to scheduling operations while helping guide and refine our marketing efforts.
In this role, you’ll collaborate across departments, lead a capable team, and focus on improving systems and strategies. This is a rewarding, visible role where your contributions directly shape the customer experience and help drive company growth.
What We Offer
You’ll be joining a family-owned, growth-focused company that values initiative, leadership, and collaboration. We offer a competitive salary starting at of $100,000 annually, plus bonus opportunities. Our benefits include:
We’re seeking a Director of Scheduling & Marketing who can bring a steady hand to scheduling operations while helping guide and refine our marketing efforts.
In this role, you’ll collaborate across departments, lead a capable team, and focus on improving systems and strategies. This is a rewarding, visible role where your contributions directly shape the customer experience and help drive company growth.
What We Offer
You’ll be joining a family-owned, growth-focused company that values initiative, leadership, and collaboration. We offer a competitive salary starting at of $100,000 annually, plus bonus opportunities. Our benefits include:
- Comprehensive health insurance
- 401(k) with company match
- Paid time off and holidays
- Oversee and optimize all scheduling operations, using data analytics and routing insights to ensure efficient resource allocation and customer experience
- Lead and manage contact center teams, refining scripts, coaching agents, and ensuring appointments convert into successful audits and sales
- Design and execute multi-channel marketing strategies, balancing legacy lead sources with new initiatives like partnerships, community events, and direct outreach
- Plan and manage events and trade shows, coordinating internal promotion, logistics, and follow-up to track lead conversion
- Collaborate cross-functionally with sales, field, and engineering teams to improve lead quality, appointment routing, and team alignment
-
Own marketing performance reporting, analyzing audit and sales conversions to identify high-performing channels and continuously improve outcomes
- 5+ years of experience in scheduling, operations, or marketing leadership (experience in home services or field-based industries a plus)
- Proven ability to manage people, systems, and data across multiple departments
- Strong analytical mindset with fluency in KPIs, dashboards, and performance metrics
- Hands-on expertise in CRM tools, marketing automation platforms, and scheduling systems
E9zqP2nuoH
Report job
