JOB OBJECTIVE
The Medical Assistant I, II, III (MA) performs clinical and administrative duties in support of medical Providers. Interprets Providers’ orders in terms understandable to patients of varied educational and cultural backgrounds. Interacts with a multi-cultural population of diverse socioeconomic backgrounds and ages. Reports to the Health Center Manager and works under the direct supervision of medical professional staff, Lead Nurse, Lead LVN or Lead Medical Assistant.
ESSENTIAL FUNCTIONS AND RESPONSIBILITIES
The Medical Assistant is responsible for performing the following duties:
- Interviews patients to obtain medical information and measures their vital signs.
- Escorts patients to exam rooms and prepares for the medical provider.
- Documents patients’ medical history, vital statistics and information such as test results in the electronic health records (EHR) system.
- Collects blood, tissue or other laboratory specimens as requested by medical provider and prepares them for testing.
- Prepares and administers medications as directed by medical provider.
- Translates and explains treatment procedures, medications, diets and medical provider’s instructions to patients.
- Performs blood draws, administers immunizations and injections.
- Prepares treatment rooms for patient examinations, keeping the rooms neat, clean and fully stocked.
- Cleans and sterilizes instruments and disposes of any contaminated supplies.
- Changes dressings on wounds.
- Contacts medical facilities or departments to schedule patients’ tests and/or admissions (on as-needed basis).
- Performs general office duties such as answering phones and completing forms when necessary.
- Takes inventory and orders medical, lab and office supplies and equipment.
- Maintains logs for recall purposes.
- Performs routine laboratory tests and performs daily testing controls.
- Operates electrocardiogram (EKG), and other equipment to administer routine diagnostic tests.
- Adheres to and follows universal precautions.
- Adheres to and follows established nursing policies, procedures and practices.
- Rotates to other Health Centers as needed.
- Interacts in a professional manner and works collaboratively with Clinicas’ staff and patients.
- Provides excellent customer service to patients, vendors and employees.
- May assist patients with mental illness, substance abuse problems and or/emotional disturbance.
- Due to the nature of the job, may work with or be exposed to information or material of a sexual nature.
- Performs other duties as assigned including participation in all safety programs which may include assignment to an emergency response team.
EDUCATION, EXPERIENCE AND QUALIFICATIONS
Medical Assistant I:
Must have received formal training and be certified as a Medical Assistant from an accredited school. Formal training and certification may be substituted with 1-2 years of work experience. Must have completed phlebotomy coursework, be able to draw blood and administer immunizations and injections. Phlebotomy certificate is desirable. Current CPR certification is required. Proficiency with use of computers and programs is required. Bilingual in English and Spanish is required. Must have the ability to establish effective relationships with patients and fellow staff; be a team player, self-motivated and detail oriented. Must have reliable transportation, as may be required to rotate to other Health Centers as needed.
Medical Assistant II & III:
Must be a certified Medical Assistant and have a minimum of 1 of year experience. Must have completed phlebotomy coursework, be able to draw blood and administer immunizations and injections. Phlebotomy certificate is desirable. Current CPR certification is required. Proficiency with use of computers and programs is required. Bilingual in English and Spanish is preferred. Must have the ability to establish effective relationships with patients and fellow staff. Must be a team player, self-motivated and detail oriented. Must have reliable transportation, as may be required to rotate to other Health Centers as needed.
The Medical Assistant II & III are distinguished from Medical Assistant I in their ability to efficiently perform the job responsibilities of a Medical Assistant I and by additional medical skills, knowledge and capabilities as follows:
Under the general direction and supervision of the Charge Nurse, Licensed Vocational Nurse or Lead MA the Medical Assistant II & III must possess excellent nursing skills, as well as documentation abilities in EHR system. Must be willing and able to provide leadership, training and supervision to other Medical Assistants in the absence of the Lead Nurse, Lead LVN or Lead Medical Assistant. Must be a team player, be detail oriented, self-motivated and work efficiently and independently with minimal supervision. Must be dependable and reliable with assigned job responsibilities. These position levels require a thorough understanding of Clinicas’ personnel and nursing policies and procedures, as well as the medical services in place
Job Type: Full-time
Pay: $21.00 - $31.61 per hour
Benefits:
- Dental insurance
- Employee discount
- Health insurance
- Life insurance
- Paid sick time
- Paid time off
- Vision insurance
Schedule:
- 8 hour shift
- Monday to Friday
Work Location: In person
