Job Summary
The Medical Assistant supports patient care by performing clinical and administrative tasks under the supervision of a medical provider. This role assists with medical procedures, maintains exam rooms, facilitates patient intake, and ensures efficient clinic operations while providing excellent service to patients and staff.
Essential Functions
- Assists providers with non-invasive medical procedures, such as taking vital signs and preparing patients for exams.
- Prepares and cleans exam rooms before patient visits and clinical procedures.
- Performs patient intake duties, including reporting test results, phone triage, and documenting medical information as directed by licensed personnel or providers.
- Reviews and maintains daily logs and documentation.
- Supports administrative duties, including pre-registering patients, scheduling appointments, coordinating referrals, verifying insurance eligibility, and managing clinic communications.
- Maintains an organized workload while providing prompt, courteous, and efficient service to providers, patients, and visitors.
- Monitors and requisitions supplies and equipment to ensure appropriate inventory levels and functionality.
- Educates patients on medications, diets, and other health-related topics, addressing questions to ensure understanding.
- Performs other duties as assigned.
- Complies with all policies and standards.
Qualifications
- Completion of Medical Assistant program from an accredited school preferred
- 0-1 years of experience in a medical practice setting or completion of externship program required
Knowledge, Skills and Abilities
- Knowledge of medical office procedures and patient care techniques.
- Basic proficiency in computer applications such as Microsoft Office and medical record systems.
- Strong interpersonal skills with the ability to provide exceptional service to patients and staff.
- Understanding of medical terminology and infection control practices.
- Effective time management, organizational, and multitasking skills.
- Critical thinking abilities to analyze situations and develop appropriate solutions.
- Ability to maintain confidentiality and handle sensitive information.
Licenses and Certifications
- BCLS - Basic Life Support issued by American Heart Association (AHA) or American Red Cross (ARC) or American Safety and Health Institute (ASHI) required
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