Major and Essential Functions of this position are as follows:
Follow-up on patient claim denials to obtain payment from insurance payers in a timely manner.
Calling insurance payers and patients to obtain information for resolution of denied claims.
Filing appeals with commercial and government insurance payers to obtain payment of claims.
Answering inbound phone calls from patients to resolve issues and to take paymets on account.
Ability to communicate, both verbally and in writing, with co-workers, clinic staff, patients and insurance payers.
Occasional Duties
Occational other duties may be assigned by management to meet the needs of the Business Office.
Required Qualifications
A minimum of a high school diploma or equivalent. Two years of medical or general office experience OR Completion of related education or training and one year of experience.
Preferred Qualifications
Additional experience in a clinic or physician's office preferred.
Commercial and Government EOB review experience preferred.
Commercial and Government appeal experience to include all denial codes preferred.
Commercial and Government website use experience preferred.
Extensive patient and insurance payers phone call experience preferred.
Experience in medical practice management system experience preferred.
Required Attachments
Cover Letter, Professional/Personal References, Resume / CV
Benefits
TTUHSC is committed to creating an environment where our team members can do their best work, with programs and benefits to support head-to-toe well-being. Explore just a few of the advantages of being a TTUHSC team member:
Health Plans + Supplemental Coverage Options – Individual health insurance provided at no cost for full-time team members
Paid Time Off – Including holidays, vacation, sick leave and more
Retirement Plans
Wellness Programs
Certified Mother-Friendly Workplace
Additionally, TTUHSC invests in the success of our team members by providing opportunities for personal and professional growth, including lifelong learning programs, recognition programs, and health and wellness initiatives. Team members also enjoy a variety of other perks, such as special membership rates at local gyms and golf courses, access to state-of-the-art software and facilities, and discounts on travel, technology, entertainment and more.
Job Type
Full Time
Pay Basis
Hourly
Pay Grade Minimum
15.00
Pay Grade Maximum
30.07
Pay Statement
Compensation is commensurate upon the qualifications of the individual selected and budgetary guidelines of the hiring department, as well as the institutional pay plan. For additional information, please reference the institutional pay plan website at https://app4.ttuhsc.edu/payplan.
Grant Funded?
No
Travel Required
None
Shift
Day
Schedule Details
8:00am to 5:00pm Monday-Friday
Does this position work in a research laboratory?
No
Air Force Specialty Code
3A1X1, 4A0X1
Marine Military Occupational Specialty Code
0111
Navy Enlisted Classification Code
YN, HM
EEO Statement
All qualified applicants will be considered for employment without regard to sex, race, color, national origin, religion, age, disability, protected veteran status, or genetic information.
Jeanne Clery Act
The Jeanne Clery Disclosure of Campus Security Policy and Campus Crime Statistics Act is a federal statute requiring colleges and universities participating in federal financial aid programs to maintain and disclose campus crime statistics and security information. By October 1 of each year, institutions must publish and distribute their Annual Campus Security Policy & Crime Statistics Report (ASR) to current and prospective students and employees. To view this report, visit the TTUHSC Clery Act website at https://www.ttuhsc.edu/compliance/clery-report.aspx.
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