Job Title: Medical Receptionist / Front Desk Concierge
Location: Bellevue, WA 98004
Job Type: Full-Time
Schedule: Monday–Friday, 8:00 AM–5:00 PM (with some flexibility)
Join Our Team at Newvue in Bellevue!
We are currently accepting resumes for a Medical Receptionist / Front Desk Concierge to become the welcoming face of Newvue Medical. This vital role is the first point of contact for our patients and sets the tone for their overall experience. We're seeking a warm, professional, and organized individual who thrives in a fast-paced, patient-centered environment.
You’ll handle a wide range of administrative and front office duties—from managing patient check-ins and appointment scheduling to assisting with billing and maintaining accurate records—all while delivering an exceptional level of customer care.
About Newvue Medical
Newvue Medical is a leading multi-specialty clinic specializing in plastic surgery, bariatric (weight loss) surgery, dermatology, and women’s health. Our board-certified physicians and nurse practitioners deliver transformative results through services like body sculpting, breast surgery, injectables, and advanced aesthetic laser treatments. We are proud of our collaborative, supportive culture that values teamwork, professional growth, and most importantly exceptional patient care.
Key Responsibilities
Patient Interaction
- Greet and check in patients warmly, ensuring a smooth and efficient intake process
- Respond to inquiries with empathy and professionalism, in person and over the phone
Appointment Management
- Schedule, confirm, and adjust patient appointments using our EHR system
- Maximize provider schedules and minimize wait times by managing calendars efficiently
Communication
- Answer and route phone calls professionally and promptly
- Maintain open and respectful communication with both patients and team members
Documentation & Compliance
- Verify and update patient demographics, insurance details, and medical history
- Ensure all records are accurate and compliant with HIPAA regulations
Billing Support
- Process patient payments and assist with insurance verification and claims
- Answer questions related to billing and help patients understand their financial responsibilities
Clinic Operations
- Maintain a tidy and organized front desk and waiting area
- Monitor and manage office supplies and retail inventory
- Assist with general administrative tasks including filing and data entry
Team Collaboration
- Work closely with providers and clinical staff to support seamless patient care
- Contribute to a positive, team-oriented work culture
Qualifications
- High school diploma or equivalent (required)
- Prior experience in a medical front desk or administrative role (preferred)
- Proficiency with EHR systems and Microsoft Office Suite
- Strong organizational skills with high attention to detail
- Ability to multitask and follow through on tasks independently
- Knowledge of HIPAA regulations and handling sensitive information
- Outstanding communication and customer service skills
- Experience in a plastic surgery, dermatology, or bariatric office is a plus
- Bilingual candidates are encouraged to apply
What We Offer
- Competitive salary and comprehensive benefits package
- Health and dental insurance
- Paid time off and paid holidays
- Opportunities for professional development and continuing education
- A respectful, collaborative, and growth-oriented team environment
If you're passionate about patient care, love creating a welcoming atmosphere, and want to be part of a fun and professional team—we'd love to hear from you!
Job Type: Full-time
Pay: $20.00 - $26.00 per hour
Benefits:
- 401(k)
- Dental insurance
- Health insurance
- Paid time off
Medical Specialty:
- Bariatrics
- Dermatology
- Medical-Surgical
- Ob/Gyn
- Perioperative Care
- Plastic Surgery
- Primary Care
- Surgery
Schedule:
- 8 hour shift
- Day shift
- Monday to Friday
Work Location: In person
