About us
As a small, tight-knit team, we value collaboration, open communication, and a shared passion for helping our clients achieve their goals. Our clinic thrives on providing a nurturing atmosphere that fosters growth and innovation among our staff members. We understand that our success is a direct result of each team member's hard work, dedication, and commitment, which is why we strive to create a culture that celebrates individual achievements while fostering a strong sense of community.
We are currently seeking an administrative assistant to join our dynamic team. This position offers the opportunity to work in a fast-paced environment where your contributions will directly impact our clinic's daily operations. With a high degree of autonomy, the successful candidate can grow within the role and truly make it their own. If you're a highly motivated, organized, and detail-oriented individual who shares our passion for helping others, we would love to hear from you! Together, let's continue to make Tideway Physical Therapy the premier choice for aquatic physical therapy in Galveston, Texas.
Duties and Responsibilities - As client-facing professionals, Medical Receptionists play a key role in representing a practice within the community. Duties and responsibilities for this role typically include:
- Greeting patients professionally both in person and on the phone
- Quickly answering or properly referring questions and issues
- Optimizing provider schedules and patient satisfaction with efficient scheduling
- Notifying providers of patient arrivals
- Comforting patients by anticipating anxieties and effectively answering questions
- Ensuring availability of treatment information by retrieving and updating patient records
- Verifying financial records and collecting patient charges while filing and expediting third-party claims
- Maintaining office inventory and equipment by anticipating supply needs and expediting supply orders
Skills and Qualifications - A successful Medical Receptionist will have various skills and qualifications, such as:
- Communication skills to converse clearly over the telephone and in person
- Organization and time management to manage a variety of tasks effectively
- Attention to detail to schedule patients correctly and communicate scheduling difficulties with providers
- Technological skills, such as using word processing and spreadsheet programs to track data
- Interpersonal skills to interact positively with patients who may be upset or stressed
Job Types: Full-time, Part-time, Contract
Pay: $16.00 - $18.00 per hour
Benefits:
- 401(k)
- 401(k) matching
- Paid time off
- Professional development assistance
Medical Specialty:
- Physical & Rehabilitation Medicine
- Sports Medicine
Schedule:
- Afternoon shift
- Monday to Friday
- No weekends
Work Location: In person
