Medical Records Clerk

The NewVista mission is to inspire hope and deliver holistic care to those in need of behavioral health services in a contemporary and healing environment – one that is conducive to providing the life skills needed to regain stability and independence, utilizing a passionate and highly trained team of professionals. With a blend of group therapy, clinical treatment and unique surroundings, our beautiful healthcare centers provide a safe, healing environment for adults and seniors with a variety of complex needs. We provide a serene environment that promotes medical, rehabilitative and emotional health, and are devoted to promoting greater peace of mind on the journey of hope and healing.

At Ethan treatment centers we work with individuals and their support systems to identify factors leading to addiction; equip individuals with the resources needed to address addictive triggers and reconnect individuals with their support system and community. Our Outreach Coordinators, Admissions Counselors, and Intake Team work together to provide a comprehensive onboarding process. From scheduling an admission date to acquainting individuals to the campus, and everything in between, patients are supported by our team of compassionate employees.

Our compassionate team members work in a challenging yet rewarding environment where each person is a part of making direct impact to our patient’s lives. Our team members work with our patients to help in the recovery and treatment process to restore to a better quality life through their individual plans, group therapy and overall stay at our facility.

Perks at Work

Team Members enjoy a variety of perks in working with the NewVista brand company. We offer competitive market wages along with a full robust package around Healthcare, Life Balance, Education, Leadership Development and Recognition.

Healthcare + Life Balance:

• Medical Packages with Rx – 3 Choices
• Flexible Spending Accounts (FSA)
• Dependent Day Care Spending Accounts
• Health Spending Accounts (HSA) with a company match
• Dental Care Program – 2 choices
• Vision Plan
• Life Insurance Options
• Accidental Insurances
• Paid Time Off + Paid Holidays
• Employee Assistance Programs
• 401k with a Company Match

Education + Leadership Development

• Up to $15,000 in Tuition Reimbursements OR Student Loan forgiveness
• Mentoring + Trainer Opportunities through our Horizon Mentorship Program
• Growth in Director and CEO positions through our Horizon Leadership Program
• Handle with Care Trainer – Certifications

Recognition + Rewards

• On the spot recognition Prizes
• Team Member of the Quarter
• Team Member of the Year
• Monthly Celebrations
• Team Member Recognition Cards

The Role Itself

• Works collaboratively with physicians and hospital staff to assure completion of records that meet all regulatory and facility requirements.
• Oversees the coding process to assure that it is done timely and accurate within 72 hours of discharge.
• Answer inquiries from internal and external contacts regarding information recorded in patient’s medical records, within all departmental policies and guidelines.
• Notify supervisor regarding any potential problems with record updates, maintenance and/or breaches of confidentiality.
• Performs timely audits on medical charts to ensure documentation is completed accurately.
• Prepares/audits the medical records post discharge to assure all required documentation is present.
• Accurately records and monitors departmental signature deficiency rate and maintains rate below 10%.
• Informs/educates all facility staff of HIPAA policies pertaining to medical records, and remain current on all laws and regulations regarding confidentiality of patient/medical information.
• Provides leadership and management to all Medical Records staff and conducts regular departmental meetings to consistently improve service.
• Adheres to release of patient information/medical records according to hospital and regulatory requirements.
• Ensures dictation reports are completed and filed in the MR according to time requirements.

NewVista Behavioral Health is fully committed to our mission: Inspire Hope, Restore Peace of Mind and Heal Lives.