Florida Heart and Vascular Specialists is seeking a detail-oriented and professional Front Desk Scheduler to join our team in providing exceptional patient care. The ideal candidate will manage patient appointments and serve as the primary point of contact for patients, ensuring a welcoming and efficient experience at our office. This role requires strong organizational skills, proficiency with eClinicalWorks, and the ability to coordinate with the local hospitals where our physician conducts rounds.
Key Responsibilities:
- Schedule and confirm patient appointments efficiently using the eClinicalWorks electronic health record (EHR) system.
- Answer phone calls promptly, addressing patient inquiries and directing calls to appropriate staff.
- Respond to voicemails in a timely manner, ensuring patient needs are met and messages are relayed accurately.
- Coordinate with the local hospital to schedule and manage procedures for patients, ensuring seamless communication with hospital staff.
- Collaborate with physicians, medical staff, and administrative team to optimize appointment availability and patient flow.
- Maintain accurate patient records in eClinicalWorks, updating information and managing care plans as needed.
- Ensure compliance with HIPAA regulations in all patient interactions and record management.
- Assist in general office operations to maintain a welcoming and professional environment for patients.
Qualifications:
- Previous experience in a medical administrative role, preferably with scheduling in a healthcare setting.
- Proficiency with eClinicalWorks EHR system is preferred.
- Experience coordinating with hospitals or medical facilities for patient procedures is highly desirable.
- Strong organizational skills with the ability to multitask in a fast-paced environment.
- Excellent verbal and written communication skills for professional interactions with patients, hospital staff, and team members.
- Knowledge of medical terminology and care plan management is a plus.
- Commitment to maintaining patient confidentiality and adhering to HIPAA standards.
Join Florida Heart and Vascular Specialists as a Front Desk Scheduler and play a vital role in enhancing patient care and operational efficiency. To apply, please refer to the job listing or contact our office directly.
Job Type: Full-time
Pay: $16.00 - $19.00 per hour
Expected hours: 40 per week
Medical Specialty:
- Cardiology
- Primary Care
Schedule:
- Monday to Friday
Ability to Commute:
- Merritt Island, FL 32953 (Required)
Ability to Relocate:
- Merritt Island, FL 32953: Relocate before starting work (Required)
Work Location: In person
