Natural Skincare & Acne Clinic:
Fast growing Medical Spa and Acne Clinic seeks an upbeat Patient Coordinator & Administrative Assistant who loves connecting with and helping people, thrives when busy and is highly detail oriented.
Natural Skincare & Acne Clinic recently won Top 100 Women Owned Business in Colorado, was voted Denver A List’s #1 Medical Spa as well as 3rd Fastest Growing Small Business by Denver Business Journal twice!
Meet our Founder:
Hi! I’m Jessica Gremley. I founded Natural Skincare & Acne Clinic in 2011 and have been in the medical esthetics field for 22 years. As the founder, I have built an in-person clinic that offers a Holistic 12-week acne clearing program that is offered in our clinic and virtually to clients all over the world. In addition, we offer esthetic treatments such as laser, light therapy, microdermabrasion, chemical peels and medical facials. We also have a full service e-commerce store where we sell and ship skincare, herbs, supplements and make-up across the US and several other countries.
We currently maintain a high-performing team of 10 individuals who are committed to personal and professional integrity and who don’t mind having fun while they work. We are looking for an A-level candidate who would be a great complement to our team.
Summary of Responsibilities:
- Greet and assist clients when they arrive at the clinic.
- Maintain a professional appearance at all times.
- Answer telephone and make appointments for in-person and online client appointment. Provide relevant information about clinic and online services.
- Check out clients and process credit card payments.
- Manage leads and convert to consultations.
- Promotes and enrolls clients in VIP membership program.
- Stock inventory and supplies.
- Color match clients for makeup.
- Maintain client charts, consent forms and intake forms.
- Open, sort, and respond to customer service text.
- Maintain clinic premises neat and a good working environment.
- Provide high-quality customer services to in-office clients.
- Receive retail orders and assist with inventory counts.
- Assist the Social Media Manager by collecting taking videos of services and clients testimonials as well as using Canva to create before and after photos.
- Run errands (must have a reliable car)
Qualifications:
- Customer Service experience
- Spa and/or service industry experience required
- High school graduate or Associates
- Esthetics School students welcome to apply.
Skills:
- Must be able to multi-task and enjoy being busy
- High levels of Accuracy and Attention-to-Detail
- High level of customer service orientation
- Multi-tasking in a fast-paced environment
- Ability to follow through with tasks
- Great verbal and written communication skills
- High technical ability
- Flexible, Positive attitude
- Works well in a team environment
- Ability to learn new skills quickly
You will need:
- Dress, appearance, and demeanor must be professional at all times.
- In a fast growing company like ours, things change a lot. We need team members that understand we may grow faster than we can implement the structure and systems required to service the demand.
- Our clients are emotional and sensitive about their acne and need someone who is caring, encouraging, and understanding of their requirements.
You get extra credit if:
- You have knowledge of medical esthetic procedures or dermatology.
- Spa experience.
- You use Zenoti Appointment Scheduling system.
What we offer:
Amazing training program!
Paid Time Off
Free parking
Monthly continuing education and lunch-n-learns
Product discounts
Complimentary services
Commissions and bonuses
Fun monthly contests!
Career Advancement
Stable and reliable company
Natural Skincare & Acne Clinic is an equal opportunity employer. Natural Skincare & Acne Clinic does not discriminate on the basis of sex, race, color, creed, national origin, marital status, age, religion, sexual orientation, gender identity, gender expression, veteran status, or disability.
Salary:
Hourly plus commission
Hours:
Monday-Friday
10am-6pm or 11:30am-7:30pm depending on availability and scheduling needs
Please respond with the subject line “I am the One” followed by your first and last name. In the body of the email, please include three sentences on why you think you are the perfect addition to our team.
Job Type: Part-time
Pay: $17.00 - $25.00 per hour
Benefits:
- Employee discount
Shift:
- Evening shift
Experience:
- Customer service: 1 year (Required)
Ability to Commute:
- Wheat Ridge, CO 80033 (Required)
Work Location: In person
