Responsibilities:
H-E-B needs energetic and motivated Partners willing to work hard and have fun while making our Customers feel welcome. No matter what background you bring, or where you are in your career, we welcome you to join our community where People come first.
A Cake Decorator Expert, you'll apply a mastery of skills in a specialized area, and maintain quality of products. You'll rely on experience and judgment to plan and accomplish assigned goals, serve as a resource to others to resolve complex issues, and train future Cake Decorators.
Once you're eligible, you'll become an Owner in the company, so we're looking for commitment, hard work, and focus on quality and Customer service. 'Partner-owned' means our most important resources-People-drive the innovation, growth, and success that make H-E-B The Greatest Omnichannel Retailing Company.
Do you have a:
HEART FOR PEOPLE... commitment to work hard to make sure Customers and Partners come first?
HEAD FOR BUSINESS... a strong sense of how what you do affects our Customers and our success?
PASSION FOR RESULTS... willingness to train others?
We are looking for:
What is the work?
Customer Service:
Production:
- Masters all specialty cakes, sculpture cakes, signature cakes, and H-E-B wedding cakes
Food Service:
Food Safety:
- Ensures all products comply with H-E-B code dating policy
What is your background?
Do you have what it takes to be a fit as an H-E-B Cake Decorator Expert?
Can you...
** It is Partners' responsibility to never lift beyond their own safe lifting limit. If an item is too heavy to lift, push or pull, and / or carry, the Partner must break the box down into lighter, smaller, more manageable components, or ask for assistance from another Partner or a manager.
10-2018
A Cake Decorator Expert, you'll apply a mastery of skills in a specialized area, and maintain quality of products. You'll rely on experience and judgment to plan and accomplish assigned goals, serve as a resource to others to resolve complex issues, and train future Cake Decorators.
Once you're eligible, you'll become an Owner in the company, so we're looking for commitment, hard work, and focus on quality and Customer service. 'Partner-owned' means our most important resources-People-drive the innovation, growth, and success that make H-E-B The Greatest Omnichannel Retailing Company.
Do you have a:
HEART FOR PEOPLE... commitment to work hard to make sure Customers and Partners come first?
HEAD FOR BUSINESS... a strong sense of how what you do affects our Customers and our success?
PASSION FOR RESULTS... willingness to train others?
We are looking for:
- cake decorating experience
- communication and interpersonal skills
What is the work?
Customer Service:
- Assists customers with bakery products and purchases
- Uses suggestive selling techniques to meet customer needs and to build department sales
Production:
- Masters all specialty cakes, sculpture cakes, signature cakes, and H-E-B wedding cakes
- Handles and masters custom orders by request
- Reads / executes daily production list through cake flow
- Properly tops / finishes all cake goods to create a fresh and appetizing presentation
- Maintains product integrity through proper handling of product
- Ensures quality control of all products before sending to sales floor
- Ensures cake product reaches the showcase and tables at the prescribed times
- Trains future Cake decorators
- Performs Cake Decorator duties
Food Service:
- Organizes back storage room, freezer, walk-in, DSD inventory, wrap, supplies and production area
- Assists with inventory control, including loading, unloading, moving, and storing products
Food Safety:
- Maintains sanitation in work area
- Ensures all products comply with H-E-B code dating policy
- Ensures productivity standards are met without compromising product quality
- Ensures potentially hazardous foods are maintained under appropriate temperatures
What is your background?
- 3+ years of experience in Bakery specialization (preferred)
- 6+ months experience in cake decorating
- Cake Works 1, 2, and 3 training; wedding cake certification
- Completion of food sanitation and safety training, eCommerce Online Ordering training, and other assigned e-learning modules
Do you have what it takes to be a fit as an H-E-B Cake Decorator Expert?
- Working knowledge of the use of cake decorating equipment, mixes, icings, ingredients, etc.
- Strong customer service skills
- Communication and interpersonal skills
- Reading and writing Skills
- Ability to work in / keep up with fast-paced production level
Can you...
- Function in a fast-paced, retail environment, in detailed and precise tasks
- Work with Customers, staying attentive to their needs
- Constantly* stand, reach at waist, grasp
- Occasionally walk, reach at overhead, reach at shoulder, reach at knee, reach at floor, bend, stoop, squat, crouch, kneel, stair climb, pivot, twist, arm push / pull, pinch, utilize fine motor skills
- Occasionally be exposed to wet, cold, hot conditions, and loud noise
- Demonstrate the ability to lift up to 40 lbs
- Demonstrate the ability to manage in excess of 25 lbs**
- While there may be exceptions, the measurements noted are generally defined as-Constantly: 5.5+ hours per 8-hour day; Frequently: 2.5 - 5.5 hours per 8-hour day; Occasionally: 0 - 2.5 hours per 8-hour day
** It is Partners' responsibility to never lift beyond their own safe lifting limit. If an item is too heavy to lift, push or pull, and / or carry, the Partner must break the box down into lighter, smaller, more manageable components, or ask for assistance from another Partner or a manager.
10-2018
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