Who We Are
JPS Health Network is a $950 million, tax-supported healthcare system in North Texas. Licensed for 582 beds, the network features over 25 locations across Tarrant County, with John Peter Smith Hospital a Level I Trauma Center, Tarrant County's only psychiatric emergency center, and the largest hospital-based family medical residency program in the nation. The health network employs more than 7,200 people.
Acclaim Multispecialty Group is the medical practice group featuring over 300 providers serving JPS Health Network. Specialties range from primary care to general surgery and trauma. The Acclaim Multispecialty Group formed around a common set of incentives and expectations supporting the operational, financial, and clinical performance
outcomes of the network. Our goal is to provide high quality, compassionate clinical care for every patient, every time.
Why JPS?
We're more than a hospital. We're 7,200 of the most dedicated people you could ever meet. Our goal is to make sure the people of our community get the care they need and deserve. As community stewards, we abide by three Rules of the Road:
1. Own it. Everyone who wears the JPS badge contributes to our journey to excellence.
2. Seek joy. Every day, every shift, we celebrate our patients, smile, and emphasize positivity.
3. Don't be a jerk. Everyone is treated with courtesy and respect. Smiling, laughter, compassion - key components of our everyday experience at JPS.
When working here, you're surrounded by passion, diversity, and dedication. We look forward to meeting you!
For more information, visit www.jpshealthnet.org.
To view all job vacancies, visit www.jpshealthnet.org, www.jpshealthnet.org/careers, or www.teamacclaim.org.
Job Title:
Mgr Patient Financial Svc
Requisition Number:
41160
Employment Type:
Full Time
Division:
FINANCIAL SERVICES
Compensation Type:
Salaried
Job Category:
Director / Management Level
Hours Worked:
8:00AM - 5:00PM
Location:
JPOC 1350
Shift Worked:
Day
Job Description:
Description: The Manager Patient Financial Services (PFS) is responsible for providing direct oversight of PFS process to include, Billing, Collections, Cash posting, and Denial Management. Manages the daily activities related to the planning, implementing and maintaining all functions pertinent to the Patient Financial Service areas. Responsible for continued improvement in staff through education, training and positive enforcement of appropriate working practices. Must be able to meet performance goals to include, cash, A/R days, production by area, and denial reduction. This role is responsible for monitoring changes in the healthcare industry impacting the billing and collection efforts of the Health System.
Typical Duties:
Ensures that the electronic billing software is updated and maintained. Ensures all electronic/manual billing and collection activity is done timely.
Manages charge posting, billing, and collection operations to ensure consistent application, interpretation, and implementation of policies and procedures.
Participates in Leadership Development Activities; implements strategies and processes to improve employee morale and performance.
Remains abreast of the latest third party billing requirements, Medicare/Medicaid regulations, and electronic filing of claims.
Ability to provide resolution for complex account escalations.
Provides ongoing training with PFS team to ensure the highest quality of work.
Collaborates with key departments to reduce denials and increase cash collections.
Collaborates with key departments to ensure there are no delays in the billing process.
Manages all hospital billing work queues to ensure they are being worked in a timely, organized, and efficient manner.
Monitors denials and variances to determine payer trends and works with provider reps to resolve mass payer issues and escalates for assistance as needed.
Manages staff, provides coaching, mentoring, and feedback. Maintains all timekeeping and payroll records and also identifies dependability issues.
Monitors the team workflows and makes recommendations for process improvement.
Provides ongoing feedback to the team regarding productivity and quality.
- Performs other job duties as assigned.
Qualifications:
- Bachelor’s degree from an accredited college or university OR
- Minimum of 15 years work experience may be substituted in lieu of Bachelor’s degree
- Bachelor Degree from an accredited college or university.
- 5 plus years of experience managing healthcare revenue cycle functions.
- 5 plus years of experience using multiple healthcare information system applications and platforms.
Required Education and Experience:
Preferred Education and Experience:
Location Address:
1350 S. Main Street
Fort Worth, Texas, 76104
United States
