The Network and AV Cabling Support Specialist installs, maintains, and troubleshoots network and audiovisual cabling systems. They ensure optimal performance of cabling infrastructure, support network connectivity, and handle AV setups. This role requires a strong knowledge of PC/Network communications hardware/software in a multi-protocol environment, and the use of network management software. Responsibilities include cable management, performance monitoring, hardware/software troubleshooting, and collaboration with IT teams to support connectivity needs.
Key Responsibilities:
- Monitor and respond to hardware and software issues in technical control facilities.
- Install, maintain, and troubleshoot network and AV cabling infrastructure.
- Support network connectivity and audiovisual setup across operational environments.
- Use hardware and software testing tools to diagnose and resolve connectivity issues.
- Ensure compliance with industry standards and best practices in cabling and connectivity support.
- Collaborate with IT and contractor support teams for escalation and problem resolution.
- Document cable layouts, configurations, and changes for network records.
- Assist with installation of network terminals and associated equipment.
- Provide support for network servers as required.
Required Qualifications:
- Experience: Minimum of 5 years in network or cabling support roles
- Education: Bachelor’s degree OR Technical School/associate's degree with an additional 2 years of experience
- Certifications (Required):
- IAT II certification (Must meet DoD 8750 and 8140 compliance requirements)
- CompTIA Network+ CE
- BICSI or equivalent industry certifications
Black Bear Technology Solutions, LLC (B2TS), is an Equal Opportunity Employer and Prohibits Discrimination and Harassment of Any Kind. B2TS is committed to the principle of equal employment opportunity for all employees and to providing employees with a work environment free of discrimination and harassment. All employment decisions at B2TS are based on business needs, job requirements and individual qualifications, without regard to race, color, religion or belief, national, social or ethnic origin, sex (including pregnancy), age, physical, mental or sensory disability, HIV Status, sexual orientation, gender identity and/or expression, marital, civil union or domestic partnership status, past or present military service, family medical history or genetic information, family or parental status, or any other status protected by the laws or regulations in the locations where we operate. B2TS will not tolerate discrimination or harassment based on any of these characteristics.
Job Types: Full-time, Contract
Pay: $73,000.00 - $77,000.00 per year
Schedule:
- 8 hour shift
- Monday to Friday
Application Question(s):
- Technical School/associate's degree with an additional 2 years of experience
Education:
- Bachelor's (Preferred)
Experience:
- network or cabling support: 5 years (Preferred)
License/Certification:
- IAT II certification (Required)
- CompTIA Network+ CE (Required)
- BICSI or equivalent industry certifications (Required)
Security clearance:
- Secret (Required)
Work Location: In person
