Company Description
A best-in-class city that attracts best-in-class talent, Philadelphia is an incredible place to build a career. From our thriving arts scene and rich history to our culture of passion and grit, there are countless reasons to love living and working here. With a workforce of over 30,000 people, and more than 1,000 different job categories, the City of Philadelphia offers boundless opportunities to make an impact.
As an employer, the City of Philadelphia values inclusion, integrity, innovation, empowerment, and hard work above all else. We offer a vibrant work environment, comprehensive health care and benefits, and the experience you need to grow and excel. If you’re interested in working with a passionate team of people who care about the future of Philadelphia, start here.
What We Offer:
Impact - The work you do here matters to millions.
Growth - Philadelphia is growing, why not grow with it?
Diversity & Inclusion - Find a career in a place where everyone belongs.
Benefits - We care about your well being.
The Office of Innovation & Technology (OIT) is the central IT agency for the City of Philadelphia headed by the Chief Information Officer (CIO). OIT oversees all major information and communications technology initiatives for the City of Philadelphia - increasing the effectiveness of the information technology infrastructure, where the services provided are advanced, optimized, and responsive to the needs of the City of Philadelphia’s businesses, residents, and visitors. OIT responsibilities include: identifying the most effective approach for implementing new information technology directions throughout city government; improving the value of the city’s technology assets and the return on the city’s technology investments; ensuring data security continuity; planning for continuing operations in the event of disruption of information technology or communications services; and supporting accountable, efficient and effective government across every city department, board, commission and agency.
Job Description
This position will be responsible for the daily design and support of the City's internal network, extranets, and internet circuits as well as the design/deployment of various network technologies at the Department of Prisons. In addition, this position will provide support for strategic initiatives, manage the system life cycle of network equipment, and provide monthly traffic analysis of network metrics.
- Perform switch and router configurations.
- Perform firewall and site to site VPN configurations.
- Configure and maintain remote access VPN configurations.
- Working in remote sites (Philadelphia Department of Prisons facilities) to set, configure or troubleshoot network problems.
- Resolving trouble tickets assigned to the Prisons Helpdesk categorized as networking
- Assist with Network security – firewalls, VPN devices and other perimeter devices.
- Installation and support of remote devices, as needed.
- Monitoring alerts from various building probes.
- Cabling and connecting both copper and fiber equipment.
- WIFI design, installation, and support.
- Attending meetings as required.
- Other related duties.
Competencies, Knowledge, Skills and Abilities
- Understanding of network security concepts including firewalls, VPNs, and proxy services
- Ability to interpret and submit firewall rule and proxy exception requests accurately
- Familiarity with access control lists (ACLs), NAT, and common security best practices
- Basic understanding of network segmentation, DMZs, and perimeter security
- Ability to resolve network performance and connectivity issues
- Travel to remote sites to set, configure or troubleshoot network problems
- Cable and connect both copper and fiber equipment
- Communicate effectively, both orally and in writing
- Prioritize tasks
- Netscout hardware
- Network hardware configuration (Experience with Juniper is a plus)
- Networking and systems technologies
- Operating Systems, Database, messaging, and other enterprise applications
- Project Management concepts
Qualifications
- Bachelor’s Degree in Computer Science or related field, preferred
- Three to Five years applicable work experience in IT with emphasis in networking.
- Experience managing and maintaining complex networking systems and hardware, such as Juniper or Cisco.
- Network or systems certification preferred.
- Equivalent combination of education and experience deemed acceptable by the Office of Innovation & Technology and Human Resources also considered.
Additional Information
Salary Range: $64,470 - $78,792
Starting salary to be determined based on experience and qualifications.
All applications should include the following:
• Cover Letter clarifying your interest and qualifications for the role.
• Resume
We won’t accept or review incomplete applications.
Work Setting: in-person (onsite)
Discover the Perks of Being a City of Philadelphia Employee:
• We offer Comprehensive health coverage for employees and their eligible dependents
• Our wellness program offers eligibility into the discounted medical plan
• Employees receive paid vacation, sick leave, and holidays
• Generous retirement savings options are available
• Pay off your student loans faster - As a qualifying employer, City of Philadelphia employees are eligible to participate in the Public Service Loan Forgiveness program. Join the ranks of hundreds of employees who have already benefited from this program and achieved student loan forgiveness.
• Enjoy a Free Commute on SEPTA - Starting September 1, 2023, eligible City employees will no longer have to worry about paying for SEPTA public transportation. Whether you're a full-time, part-time, or provisional employee, you can seize the opportunity to sign up for the SEPTA Key Advantage Program and receive free Key cards for free rides on SEPTA buses, trains, trolleys, and regional rails.
• Unlock Tuition Discounts and Scholarships - The City of Philadelphia has forged partnerships with over a dozen esteemed colleges and universities in the area, ensuring that our employees have access to a wide range of tuition discounts and scholarships. Experience savings of 10% to 40% on your educational expenses, extending not only to City employees but in some cases, spouse and dependents too!
Join the City of Philadelphia team today and seize these incredible benefits designed to enhance your financial well-being and personal growth!
*The successful candidate must be a city of Philadelphia resident within six months of hire
Effective May 22, 2023, vaccinations are no longer required for new employees that work in non-medical, non-emergency or patient facing positions with the City of Philadelphia. As a result, only employees in positions providing services that are patient-facing medical care (ex: Nurses, doctors, emergency medical personnel), must be fully vaccinated.
The City of Philadelphia is an Equal Opportunity employer and does not permit discrimination based on race, ethnicity, color, sex, sexual orientation, gender identity, religion, national origin, ancestry, age, disability, marital status, source of income, familial status, genetic information or domestic or sexual violence victim status. If you believe you were discriminated against, call the Philadelphia Commission on Human Relations at 215-686-4670 or send an email to [email protected].
