Behavior Interventions, owned and operated by Board Certified Behavior Analysts, was founded in 2006. We pride ourselves in delivering quality services and our sincere commitment to improving the lives of those we serve. Our mission to improve our client’s lives starts with ensuring our employees have a safe and innovative environment to flourish. Our staff are provided with the tools to learn and advance within the field of Applied Behavior Analysis and within our organization through regular team and individual supervision meetings and ongoing training opportunities.
We are seeking a dynamic Off Site Client Relations Specialist to join our team. The ideal candidate will be responsible for maintaining strong relationships with our clients off site, ensuring their needs are met and issues are resolved in a timely manner. This role requires excellent communication skills, attention to detail, and a customer-centric approach.
Responsibilities:
- Manage off site client accounts and act as the main point of contact for any inquiries or issues
- Proactively reach out to clients to ensure satisfaction and address any concerns
- Collaborate with internal teams to provide solutions and support to clients
- Maintain accurate records of client interactions and transactions
- Identify opportunities for upselling or cross-selling products and services
Qualifications:
- Bachelor's degree in Business Administration or related field
- 2+ years of experience in client relations or customer service
- Excellent communication and interpersonal skills
- Strong problem-solving abilities and attention to detail
- Ability to work independently and prioritize tasks effectively
If you are a proactive and customer-focused individual looking to make a positive impact in client relations, we want to hear from you. Apply now to join our team as an Off Site Client Relations Specialist!
FULL TIME
PART TIME
WEEKENDS AS NEEDED
The pay range for this role is:
65,000 - 70,000 USD per year(Remote (Moreno Valley, California, US))
