Office Assistant-ER

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This position is covered by the NP-3 Bargaining Unit; click here to review the current NP-3 Contract.
This position is in salary group CL-13; click here to review the current CL Pay Plan
This position is part of a classified Bargianing Unit. The benefits are:

• Industry-leading health insurance options and affordability, some offer no annual deductible and minimal co-pays
• $1.50 per hour shift diferential.
• $1.25 per hour stpend once telemtry certified.
• Generous vacation and sick-time plans
• Quick commute access from I-84, Route 9 and surrounding areas

• State of the art facility and campus environments

KNOWLEDGE, SKILLS, ABILITIES: Knowledge of office systems and procedures including proper telephone usage and filing; oral and written communication skills; skill in performing arithmetical computations; basic interpersonal skills; ability to perform a full range of clerical tasks; ability to operate office equipment which may include word processors, computer terminals or other automated equipment; ability to schedule and prioritize workflow; ability to read and interpret complex instructions.

EXPERIENCE AND TRAINING: Two (2) years' general clerical work experience.

• Current EKG monitoring certification and/or telemetry experience.

• Current Clerical experience in an inpatient acute care hospital unit

IF NOT CERTIFIED AT HIRE; EKG MONITORING CERTIFICATION MUST BE OBTAINED WITHIN SIX (6) MONTHS OF HIRE TO RETAIN EMPLOYMENT.

• Observes EKG monitors and reports irregularities to appropriate medical staff.
• Processes admissions, greet and receives new patients; obtains patients' information, assembles/reviews patients' charts upon admission.
• Notifies nursing staff/physicians of patient admission or returns of surgical patients.
• Communicates with patients' family members and help them comply with admissions and discharge procedures. Provides appropriate factual information.
• Transcribes physician orders, processes/schedules orders for diagnostic and therapeutic tests and procedures.
• Notifies staff of new orders.
• Requests services from ancillary and support.
• Notifies staff of critical diagnostic test results; tile/scan diagnostic test results.
• Transports specimens, supplies and medication using pneumatic tubes.
• Observes screen of cardiac monitor and listens for alarm; respond to cardiac or respiratory arrests and initiate calls for cardiac or respiratory arrests, notifies medical staff.
• Maintains unit records; performs quality assurance on charts [verifies that charts/forms are filed and labeled correctly, all orders have been transcribed, allergies are noted]; coordinates entry/maintenance of admission/discharge records ensuring patients' information is recorded in all required systems; maintains patient charts by thinning and adding forms as needed; tile forms and reports.
• Order supplies and maintains stock of unit materials e.g. supply of chart forms, patient care supplies, equipment, and clerical/desk supplies.
• Maintains a hazardous-free work environment and adheres to infection control standards and unit security.
• Sends and are receives documents via fax machine, scanners, email, etc., duplicates documents using copier or scanner.
• Use software for word-processing, emailing, spreadsheets, etc; generate reports and responds to correspondence as directed.
• Responds to patients and staff and visitors requests or complaints.
• Utilizes and communicates with staff and patients via Connexall ( training provided)
• Answers and process unit phone calls. Assists in the orientation of new staff.
• Attends in-service training sessions and department staff meetings as required.
• Participates in performance improvement activities.

• Other related duties as assigned.

FULL TIME EQUIVALENT SALARY MINIMUM: $48,365.00, $23.17 hourly