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OFFICE COORDINATOR PATIENT SUPPORT SERVICES - per diem

The University of Michigan
$36,517 - $46,456 a year
Lansing, Michigan
3 weeks ago

Job ID: 48838

Positions Location: Lansing, MI Job Description General Purpose of Job: Perform

Description:

Positions Location: Lansing, MI


Job Description

General Purpose of Job:

Perform general clerical, organizational and office duties for Case Management.

Essential Duties:

This job description is intended to cover the minimum essential duties assigned on a regular basis. Caregivers may be asked to perform additional duties as assigned by their leader. Leadership has the right to alter or modify the duties of the position.

  • Performs a variety of clerical duties for Patient Support Services
  • Identifies and trouble shoots technology failures and handles computer downtime
  • Independently aids Patient Support Caregivers, including daily rounding and delivering necessary office supplies
  • Operates and utilizes office equipment and software applications, including Word, Excel, PowerPoint, Copy / fax Machine, and answering and directing phone calls
  • Communicates with patients, families, members of the health care team and others in a professional, diplomatic and empathetic manner
  • Coordinates as needed with Homecare, LTACH, Mental Health Services, sub-acute rehab, hospice, Human Arc, DME suppliers, maintains DME asset location for Patient Support Services
  • Assists with compiling the necessary supportive documents required for patients transitioning to a different site of care
  • Responds in accordance to the appeal process as it relates to Medicare & Medicaid
  • Faxes Children Specialized Health Care Services and Early On applications as needed, SSI packets, and maintains handouts for families
  • Maintains and updates contact information for the available community resources

Job Requirements

General Requirements
• None • BLS preferred

Work Experience
  • Minimum of 6 months previous secretarial experience

  • Education
    • High school diploma, GED or successful completion of 12 grades combined with continued enrollment in early college program • Associates degree in Business or related field - preferred

    Specialized Knowledge and Skills
    • Clerical skills necessary to perform data entry, prepare reports, and tabulate routine data • Interpersonal skills for effective communication • Knowledge of basic medical terminology, health insurance, policies, or procedures • Ability to view a computer CRT for prolonged periods • Able to respond to and prioritize multiple requests and variable degrees of unpredictability requiring adaptability in work activities • Demonstrated working knowledge of computer applications/ software’s, including Epic and keyboard functions • Demonstrates ability to use a keyboard as may be required to perform the essential duties of the job. • Proficient with Microsoft Outlook, Word, Excel at the beginner level.

    University of Michigan Health - Sparrow is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected Veteran status.

    Job Family

    Administrative/Clerical

    Requirements:

    Shift
    Days

    Degree Type / Education Level
    High School / GED

    Status
    Per Diem

    Facility
    Match Any

    Experience Level
    New Grad
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