Job Title: Office Support Coordinator
Location: Santa Rosa
Position Type: Full-Time
Salary: Starting at $27, DOE
About Us:
At North Bay Restaurant Services, we are experiencing rapid growth, and we are looking for someone to join our team for the long term. We are a success-oriented company that prides itself on a collaborative and supportive work environment, where our employees are driven to win, grow, and challenge themselves every day. If you're looking for a permanent home with plenty of opportunities for growth, we want to hear from you!
As we continue to expand, we need an organized and proactive Office Support Coordinator who thrives in a fast-paced environment and is committed to providing support across all departments. In this cross-functional role, you’ll have the opportunity to contribute to various aspects of the business, including invoicing, scheduling, customer service, accounts receivable, social media, and more.
Job Overview:
The Office Support Coordinator will be essential in supporting department coordinators and the office manager with a variety of tasks. You’ll take on responsibility for invoicing, job scheduling, quoting, customer service, and administration, while also managing our receivables to maintain healthy cash flow. This position will also involve assisting with social media content creation, onboarding new clients to our service app, and supporting the office manager with ongoing projects.
Key Responsibilities:
- Invoicing & Scheduling: Manage job schedules and invoicing to ensure clients are billed accurately and on time.
- Quoting Jobs: Prepare and send quotes for new projects and services, collaborating closely with department coordinators.
- Customer Service & Administration: Serve as a point of contact for customer inquiries, providing exceptional service and administrative support to the team.
- Accounts Receivable: Manage and track receivables, ensuring that outstanding balances remain within a reasonable level.
- Social Media Support: Assist with creating and posting content on social media platforms to promote the company.
- Client Onboarding: Help onboard new clients to our service app, ensuring a smooth and efficient transition.
- Office Manager Support: Provide administrative and project assistance to the office manager as needed.
Qualifications:
- Excellent organizational and multitasking skills
- Strong written and verbal communication abilities
- Proficient in Microsoft Office Suite (Word, Excel, Outlook, etc.) and Google Suite
- Experience in invoicing, customer service, and administrative tasks
- Comfortable with social media platforms and content creation
- Detail-oriented with excellent problem-solving skills
- Ability to prioritize tasks and manage time efficiently
- Willingness to learn new software and systems, including our service app
Preferred Skills:
- Experience in service-oriented businesses
- Familiarity with project management tools and invoicing software
- Prior experience in a cross-functional support role
What We Offer:
- Competitive Salary & Benefits: Health insurance, with a 401(k) plan rolling out by the beginning of next year.
- PTO: 40 hours of paid time off per year after your first year with the company.
- Snacks & Office Perks: Enjoy snacks in the office as a small token of appreciation for your hard work.
- Work Environment: A supportive, camaraderie-driven atmosphere where everyone is committed to success. You’ll be part of a team that is focused on growth, excellence, and challenging one another to improve.
- Opportunity for Growth: As we expand, we’re committed to your professional growth. Join us, and be a part of something bigger as we scale together.
What We're Looking For:
- We are looking for a dedicated and dependable individual who takes pride in their attendance and is eager to grow with us. This role is ideal for someone seeking a long-term career with a company that values success, teamwork, and professional development.
If you’re an organized, self-motivated individual who thrives in a fast-paced environment and is looking for a stable, growing company to call home, apply today! Please submit your resume and cover letter to [email protected]
Job Type: Full-time
Pay: From $27.00 per hour
Expected hours: 40 per week
Benefits:
- Health insurance
- Paid time off
Schedule:
- 8 hour shift
Experience:
- Customer service: 2 years (Required)
Language:
- Spanish (Preferred)
Ability to Commute:
- Santa Rosa, CA 95401 (Required)
Work Location: In person
