Join the EATS2SEATS Team at Orlando City Soccer!
Are you a natural leader who thrives in fast-paced, high-energy sports and entertainment environments? EATS2SEATS is hiring On-Site Managers (aka “Site Leads”) for Orlando City Soccer matches, and we want you on our team!
As a Site Lead, you'll be right in the middle of the action — overseeing our game-day operations and ensuring fans have an unforgettable experience. From managing teams to problem-solving on the fly, you’ll be the go-to leader making sure everything runs smoothly from start to finish.
Whether you’re a college student, a young professional, or an adult looking for a flexible side hustle, this is an amazing opportunity to earn extra income while building leadership and operations experience in the world of live sports and hospitality.
What You'll Do
Pre-Event Preparation
- Onboard and complete training through the E2S Staff App
- Confirm all staff are signed up and ready for matchday
- Complete alcohol training and understand local laws
- Coordinate with your Regional Operations Director (ROD) on staffing and logistics
- Prepare stand folders (inventory sheets, spoil sheets, transfer sheets)
- Review the Leaders App and operations manuals
- Meet with leadership team to align on expectations
Communication
- Monitor event GroupMe to answer staff questions
- Coordinate with Stand Leads and Area Leads in real-time
- Send updates and reminders leading up to and on event day
Game Day Responsibilities
Before Kickoff
- Send energetic kickoff messages in GroupMe
- Arrive 6 hours before game time
- Post intro video with leadership team
- Drop pins for parking and check-in locations
- Set up the check-in table with EATS2SEATS branding
- Confirm any last-minute updates with venue management
- Check stands for stock, setup, and functionality
Check-In Management
- Stand Lead Check-In (5 hrs before kickoff): Scan QR, hand out materials, confirm inventory process
- Staff Check-In (4 hrs before kickoff): Ensure uniforms, assign staff to stands, coordinate with Area Leads
During the Match
- Ensure every stand is staffed and POS systems are running
- Reallocate staff as needed using the Leaders App
- Quiz staff on alcohol policies (ID check, 2 drink max, open containers, no service to intoxicated guests)
- Assist with restocks, POS issues, and fan-related concerns
Checkout and Closedown
- Confirm all stands have completed closing duties
- Collect POS systems, folders, and materials
- Oversee cleanup and returns
- Debrief with staff, venue managers, and submit final report
Expectations
- Tardiness: Check-in closes 30 minutes after report time. Repeat issues lead to warnings and possible removal
- No-Shows: Missing a shift without notice results in a warning or dismissal
- Appeals: Must be submitted within 48 hours with documentation to [email protected]
What You Bring to the Table
- Organized and proactive
- Experience leading teams (or excited to learn)
- Calm under pressure in live-event settings
- Strong communication and hospitality mindset
- Willing to learn stadium and venue operations
Required Downloads
- E2S Staff App
- E2S Leaders App
(Available on iOS & Android)
Ready to lead match day?
Join EATS2SEATS and help power Orlando City Soccer fans' experience — one stand at a time.
Apply now: https://www.eats2seats.com/apply-1
Job Type: Part-time
Pay: From $75.00 per day
Schedule:
- Weekends as needed
Ability to Commute:
- Orlando, FL 32805 (Required)
Ability to Relocate:
- Orlando, FL 32805: Relocate before starting work (Preferred)
Work Location: Hybrid remote in Orlando, FL 32805
