Operations Coordinator at The Gas Connection
The Gas Connection is Colorado’s leading natural gas line installation and service company. As a family-run business for over 40 years, we are proud of our reputation for the highest quality customer service. We offer a close-knit, positive work environment that helps maximize every team member’s potential.
We are seeking an Administrative Assistant/Operations Coordinator to join our Team in the Denver/Boulder Metro Area. This Role helps keep our operations running smoothly by managing installer and technician schedules, responding to customer questions and issues, and helping our crews with problem solving in the field. We provide paid training and a supportive team to help employees get up to speed. This is a great opportunity to join a fast-growing company with an unmatched reputation and to advance your career in customer service and operations.
Benefits:
- Competitive compensation
- Paid holidays and vacation time, including in your first year
- Paid training and ongoing training to ensure you succeed
- Health and Dental insurance
- Simple IRA with company match
Duties and Responsibilities:
Scheduling & Dispatch: Assign installers to jobs, aligning skill sets with project requirements; adjust schedules for cancellations or delays.
Customer & Contractor Coordination: Serve as the primary point of contact from scheduling through final close-out, proactively addressing questions, changes, and issues to ensure each project proceeds smoothly and concludes with a satisfied client.
Job File Management: Maintain up-to-date customer and project information in our database.
Material Coordination: Prepare daily staging lists for parts and materials.
Training Support: Assist with documentation and logistics for the technician training program.
Project Estimation: Provide support in providing verbal estimates for core services.
Administrative Support: Perform additional office tasks and departmental projects as required.
Preferred Experience and Qualifications:
- 2+ years of customer service, dispatching, and/or service operations management experience
- Construction industry experience strongly preferred; specific experience in a plumbing, HVAC, or gas line business a plus
- Ability to handle multiple calls and tasks in a fast-paced work environment
- Strong typing and basic computer skills including email and MS Office; familiarity with web-based customer service or construction management software a plus
- Dependable and punctual
- High degree of attention to detail
Work Location: Broomfield, CO
Open to Remote Hire: Yes
Job Type: Full-time
Pay: $55,000 - $65,000 per year depending on experience
Job Type: Full-time
Pay: $55,000.00 - $65,000.00 per year
Benefits:
- Dental insurance
- Health insurance
- Paid time off
- Retirement plan
Schedule:
- Monday to Friday
Supplemental Pay:
- Bonus opportunities
- Commission pay
Ability to Commute:
- Broomfield, CO 80020 (Required)
Ability to Relocate:
- Broomfield, CO 80020: Relocate before starting work (Required)
Work Location: In person
