IPG Photonics is revolutionizing the laser industry as the pioneering developer and leading producer of fiber lasers and amplifiers. Headquartered in Marlborough, MA, IPG has over 4,800 employees in more than 30 locations around the world. We aspire to work together with our employees and customers to apply light in ways that improve life.
Our mission is to develop innovative laser solutions to make the world a better place. To accomplish this mission, we are committed to attracting and retaining the best talent and an engaged and thriving workforce that drives a sustainable future for our company and society.
Working at IPG Photonics you can expect challenging projects, a motivating and friendly environment, and competitive benefits.
Job Summary
The Order Processor is responsible for accurately entering and managing customer orders within the company's order management system. This role requires exceptional attention to detail, proficiency in data entry, and the ability to maintain accurate records to ensure efficient order fulfillment.
This is a great opportunity for a Data Entry Clerk.
Responsibilities:
- Review and process incoming orders accurately and efficiently with compliance to IPG Photonics legal and financial requirements.
- Coordinate customer orders with service, manufacturing, sales, accounting, and legal departments.
- Generate and distribute order acknowledgements, inform customers on any changes, anticipated delays, and process orders amendments.
- Communicate with customers and respond to customer requests regarding orders and delivery.
- Direct specified departments to prepare and ship orders.
- Analytical Skills.
- Attention to detail.
- Ability to work carefully, methodically and consistently.
- Must be able to multi-task.
- Proficient in Microsoft Word, Excel and Outlook.
- Familiarity with Manufacturing Software; Microsoft Navision preferred.
- 1-2 years of experience in a similar environment
- Ability to communicate orally and in writing, in a clear and concise manner.
- A positive attitude and a can-do mindset.
- Experience with ERP system preferred.
