We are looking for a Shift Leader to oversee operations and guide team members during scheduled shifts. Shift Leader responsibilities include food handling, customer service, managing cash, resolving conflicts and checking equipment. Ultimately, you will ensure all aspects of your shift run smoothly and effectively. If you’re a leader committed to quality service and have experience in our industry, we’d like to meet you. Come Join and grow your career with us.
Hiring Location:
20743 TX-46, Spring Branch, TX 78070
Responsibilities
- Provide direction and feedback to co workers/team members during shift.
- Schedule employee shifts and assign duties
- Manage time-off requests and handle last-minute absences
- Train and coach new employees
- Ensure proper Papa John's procedures are followed to serve the best qulaity products to our customers.
- Inspect equipment and communicate the need for repairs or replacements to management
- Check cash drawers and prepare bank deposits
- Ensure health and safety standards are followed
- Address customer and employee complaints
- Resolve conflicts between co workers
- Foster and maintain a positive work environment
Skills
- Proven experience as a Shift Leader or relevant managerial role
- Knowledge of the industry and relevant health and safety regulations
- Commitment to excellent service
- Working well within a team
- Floor management experience
- Leadership skills and ability to make decisions fast
- Strong problem-solving aptitude
- Ability to stand for long periods
- High school diploma or higher preferred
Qualifications
- Shift management experience
- Leadership skills
- Staff training expertise
- Food service management background
- Supervisory experience in a hospitality setting
- Strong team management skills
- Knowledge of kitchen management practices
- Familiarity with inventory control procedures
- Experience in cash handling and POS systems
Job Type: Full-time
Pay: $12.00 - $14.00 per hour
Expected hours: 35 – 40 per week
Benefits:
- Employee discount
- Flexible schedule
- Health insurance
- Paid training
Shift:
- 10 hour shift
- 8 hour shift
- Day shift
- Evening shift
- Night shift
Application Question(s):
- Are you willing to work on some holidays (New years, Halloween, Xmas eve) ? This location is open for business on these days.
- Please provide a brief summary about yourself and why you are interested in this position.
Education:
- High school or equivalent (Preferred)
License/Certification:
- Food Handler Certification (Preferred)
Location:
- Spring Branch, TX 78070 (Preferred)
Shift availability:
- Night Shift (Required)
Ability to Commute:
- Spring Branch, TX 78070 (Required)
Willingness to travel:
- 50% (Preferred)
Work Location: In person
