At AAA Central Penn, we exist for our members and will judge everything we do by how well it serves their needs. We also strive to provide the same high-quality care and support to our team members. Whether it is through our recognition programs, engagement opportunities, or working as a team to help better our community, we love what we do and want our team members to have FUN at work. We work hard to serve our members, but we also work hard to make sure our team members are taken care of and have an inclusive, open, and flexible work culture.
AAA Central Penn is embarking on an exciting new journey by adding offices within select Giant stores. We want you to help us usher in this amazing opportunity by joining our team as an Insurance Sales Agent!!
This position will be based out of Giant located in Harrisburg at 2300 Linglestown Rd.
The schedule for this position is below:
Week One
Wednesday 1:30 pm – 6:30 pm, Thursday 1:30 pm – 6:30 pm, Saturday 9:30 am – 3:30 pm, Sunday 9:30 am – 3:30 pm
Week Two
Wednesday 1:30 pm – 6:30 pm, Thursday 1:30 pm – 6:30 pm, Saturday 9:30 am – 3:30 pm, Sunday 9:30 am – 3:30 pm
The Insurance Sales Agent is responsible for selling and servicing insurance products to existing and potential clients while maintaining a high level of customer satisfaction. This position is paid hourly plus commission.
Essential Functions:
- Must possess and maintain valid Pennsylvania Property and Casualty Licenses.
- Develop leads using sources such as our member base plus, walk-ins, phone calls, internet leads, networking, and prospecting.
- Manage a pipeline of potential clients by actively maintaining leads through the sales process.
- Meet a Sales Closing rate of no less than 33% as well as other sales goals set by management.
- Be proficient in sales and quoting of all personal insurance products with the ability to educate customers.
- Assist Client Service Agents in complex customer service or carrier- related issues.
- Protect the confidentiality of all customer information.
- Ability to suggest products and services from all AAA Central Penn lines of business.
- Opening and Closing procedures
- Ensure maintenance of a clean, professional office environment. (Emptying garbage, recycling, etc[MM1] .)
- Other duties as required.
Knowledge, Skills, and Abilities
- High school diploma or general education degree (GED). Must possess a current, valid Property & Casualty license.
- A minimum of 1 year of experience quoting, selling, and servicing personal insurance products.
- Must be well-organized and detail oriented.
- Must possess excellent time management skills.
- Must demonstrate courteous and effective verbal and written skills.
- Ability to work closely with other staff members.
- Able to set priorities and schedule daily duties.
- Ability to proficiently speak, read and write the English language and effectively communicate verbally one-on-one and present information or offer instruction to small groups.
- Ability to calculate figures and amounts appropriate for the job.
- Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists.
- Ability to interpret a variety of guidelines furnished in written or oral form.
Team Member Focused Benefits
- Earn PTO for hours worked
- Earn up to 3 extra PTO days a year for time spent volunteering in the community and attending AAA Cares events.
- Free AAA Premier Membership.
- Discounts and perks including travel, branch services, car batteries, and more!
About AAA of Central Pennsylvania
For over 100 years the name AAA has been synonymous with exceptional service. Whether it be roadside assistance, travel, financial products, or insurance nationally we have over 60 million members who appreciate the value and peace of mind that our services provide. Come join our team and be a part of the AAA legacy!
Work Culture
Here at AAA Central Penn, we value our sense of community, which is evident in the events planned throughout the year. We value diversity and create an environment where everyone can be their true selves and every voice matters.
AAA Cares
AAA Central Penn has a proud tradition of supporting local non-profit organizations that have a positive impact on the community. In fact, commitment to the community is one of our core values that guide our efforts to meet the needs of members and the communities we serve. AAA Cares promotes volunteerism and rewards team members with volunteer activity. The initiative is team member-driven, team-spirited, and solidly supported by AAA Central Penn leadership.
Employee Engagement Activities
We love what we do and we’re proud of our team. We recognize birthdays and employee anniversaries. We also have quarterly and annual recognition events, contests and trivia, an annual company-wide event, and many other opportunities to share our appreciation. Not only is this company wide, but individual departments and offices as well. We also have opportunities to be involved with various committees that focus on topics like employee safety, wellness, and engagement.
AAA Central Penn is proud to be an equal-opportunity employer: EOE/M/F/D/V
