Summary
F.H. Cann & Associates is hiring exceptional Part time Temp Customer Service Representatives for an exciting opportunity. This Customer Service Representative (CSR) position will be in support of a state-wide program. You will be provided training and although this is a temporary role, successful CSR’s might be offered full time employment opportunities.
Candidate Location Requirements: Candidates must reside in or within 50 miles of: Augusta or Atlanta, GA, Charlotte, or Raleigh, NC, Charleston, or Columbia, SC.
Essential Functions
- Receiving in-bound calls and providing answers to questions with pre-scripted responses
- Occasional out-bound calls for verification purposes
- Data entry of sensitive information
- Providing compassionate and tactful service to community
- Operate multiple applications, databases, and computer programs
- Offer superior customer service
- Active learning and listening
- Attention to detail
- Extraordinary communication abilities
- Punctuality
- Availability to work Monday - Thursday 8:00am Est-4:00pm EST or until the call queue is clear.
Work Environment
- Call/Contact center
Federal and State contractor.
Preferred Education and Experience
- Highschool Diploma or equivalent
- Experience with MS Office
- Degree or Veterans preferred but not required
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