Greetings from Trinite Consulting
Job Title: Patient – Care Coordinator
Location: Remote
Duration: 6 Months
Job type: Contract W2
Patient Care Coordinator is responsible for partnering with physician offices while working under the direction of a department lead/supervisor/manager. He/she will be responsible for coordinating care, communication, and processes between various stakeholders such as pharmacies, patients, prescribers, payors and other third parties.
Eessential functions
1. Completes data entry in the pharmacy management system for compounding prescriptions sent to the Client HUB via fax, email or phone call.
2. Answers incoming calls for the compounding HUB team and handles calls with pleasant and friendly demeanor. Handles or triages the call appropriately. Manages and handles all incoming compound prescription related faxes appropriately and efficiently.
3. Communicates on behalf of Client to patients or prescriber relating to any national compounding program needs via telephone, fax, etc.
4. Effectively communicates Client national compounding program to the appropriate parties.
5. Manages communication with prescribers and payors to resolve issues and to provide updates of patients and prescription status.
6. Maintains compliance with company policies and procedures and complies with all laws regulating pharmacy services.
7. Maintains all PHI according to HIPAA rules.
8. Prepares reports by collecting and summarizing information.
9. Performs other duties as assigned by the department lead/supervisor/manager.
Qualifications
· Education: Licensed and/or Certified Pharmacy Technician.
· Familiarity with dispensing system a plus.
· Must have an expert level proficiency with MS Office, Outlook, Excel, Word, Power Point, internet, web-based applications, and other office equipment. We are a technology company looking for tech savvy work force.
· Excellent verbal and written communication
· Ability to work in a fast-paced environment and multi-task on a daily basis.
PHYSICAL Requirements
Physical Activities:
· Ability to continuously stand for extended periods
· Ability to bend or squat occasionally
Ability to lift up to 30 pounds occasionally
Job Type: Contract
Pay: $20.00 - $23.00 per hour
Benefits:
- AD&D insurance
- Flexible schedule
Schedule:
- Monday to Friday
Work Location: Remote
