We are looking for our next smiling face and friendly voice to help our patients with care and compassion!
Our new team member will be responsible for answering phones, scheduling patients, verifying insurance, and other tasks that arise on a day-to-day basis while providing a great interpersonal experience for our patients. We are looking for a candidate that has exceptional communication skills, is flexible as the office grows, has the ability to multitask, and most of all the passion to be instrumental in helping to lay the foundation for our growing private optometry practice.
Your role would be patient care coordinator/front desk/technician. You would work as a team with our current staff to help prepare patients for their exam, including appointment scheduling, appointment check-in and check-out and pre-testing.
Our ideal candidate would be:
- High energy, positive, and friendly
- Someone who gains joy from connecting with and helping others
- Good at follow-through and attention to detail
- A team player willing to take on responsibility
- Tech-savvy
- Reliable and responsible
Responsibilities of this role include:
- Schedule appointments
- Verify insurance eligibility and benefits from a variety of medical and vision plans
- Greet patients and customers, answering their questions in a friendly, informative, and efficient manner
- Stocking and Inventory
- Maintain a clean, organized, well stocked work environment
- Answer phone calls
- Have the willingness and flexibility to learn and adapt in a variety of situations
- Have the desire and investment in the practice to help with promotion and growth
Hours: Monday 8AM - 5 PM, Tuesdays and Thursdays 9 AM - 5 PM, and Wednesday 9 AM - 6 PM. We are closed on Fridays.
We are a growing practice and are always looking for candidates who can show management/leadership potential. We prioritize personality and eagerness to learn and encourage all applicants to apply regardless of prior work experience. If you're a great fit for this position, we look forward to hearing from you!
Qualifications
- Strong communication skills to effectively interact with patients and healthcare providers
- Ability to coordinate patient care and manage schedules
- Proficiency in using healthcare management software
- Experience in handling patient inquiries and concerns
- Knowledge of medical terminology and healthcare procedures
- Strong organizational skills and attention to detail
Job Type: Full-time
Pay: $14.50 - $20.00 per hour
Work Location: In person
