We have an opening in our Patient Accounts Department. The duties of this job are as follows:
- Answer incoming patient and client phone calls.
- Reviewing accounts and answering patient questions.
- Transferring calls to appropriate departments
- The ability to fully document all incoming and outgoing phone calls.
- Working daily Patient Account related reports and tasks.
- Candidate must have a professional and pleasant approach with proper grammar and able to keep their cool with the occasional difficult patient, excellent oral and written skills, excels in math with the ability to read and understand financial ledgers, typing a minimum 50 WPM, the ability to quickly move from one task to another, answer multiple calls in successive order during high volume call times, and dedicated customer service attitude. Job offers partially paid insurance for employee through UHC, two weeks starting vacation, 6 paid sick days, 14 paid holidays, 401K, and flexible start times between 7:30am-9:00am.
Summary
As a Patient Account Specialist, you will be integral to managing patient accounts and ensuring accurate billing processes. This role requires strong typing skills and attention to detail to maintain accurate records and facilitate smooth communication with patients and healthcare providers. You will report to the Billing Manager and collaborate with various departments to resolve account discrepancies. Your ability to navigate our billing system and provide exceptional customer service will be essential in enhancing patient satisfaction and supporting the financial health of the organization. Join us in delivering quality care through efficient account management.
Job Type: Full-time
Pay: From $18.00 per hour
Expected hours: 40 per week
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Dependent health insurance coverage
- Employee assistance program
- Flexible schedule
- Health insurance
- Health savings account
- Paid time off
- Retirement plan
- Vision insurance
Schedule:
- 8 hour shift
- Day shift
- Monday to Friday
Experience:
- Customer Service: 1 year (Required)
- Medical billing: 1 year (Preferred)
Ability to Commute:
- Troy, IL 62294 (Required)
Work Location: In person
