Patient Service Representative

Position Summary

Provides clerical support for the programs and services associated with the Child Development Center/Pediatric Rehabilitation Program.

Primary Position Responsibilities

1. Completes intakes for Pediatric Rehabilitation and schedules patients.

2. Maintains daily Pediatric Rehabilitation Schedule.

3. Registers patients in Affinity.

4. Accurately enters Pediatric Rehabilitation charges.

5. Completes all insurance requirements.

6. Maintains patient and treatment statistics.

7. Assists with other clerical support.

Work Contact Group (Internal/External)

All physical and occupational therapists, psychologists, physicians, patients, families, office staff, community

Reporting Relationships

Reports to (position):

Director, Child Development

Qualifications

Minimum Education:

Required: High School Diploma or Equivalent

Preferred: Certificate and/or Advanced Specialization or technical training in office management preferred

Minimum Years of Experience (Amount, Type and Variation):

Required: One to three years secretarial and customer service experience.

Preferred: Exposure to a medical facility with experience in appointments, registration, and insurance and office budgets

License, Registry or Certification:

Required: None

Knowledge, Skills and/or Abilities:

Required: Telephone etiquette, organizational skills, ability to adjust and deal effectively with frequent interruptions and workload. Competent use of Microsoft Applications, ability to function independently, ability to problem-solve effectively, effective communication skills.

Preferred: None

Hunterdon Health is committed to providing a competitive benefit package to our employees. Benefit offerings vary based on status and may include but not be limited to medical, dental, vision, family forming, paid time off, tuition reimbursement, and retirement savings.

The hiring range listed is the potential base compensation that may be offered to a successful applicant for this position at the time of this job advertisement. When determining an applicant’s hourly rate and/or base salary, several factors may be considered as applicable (e.g., years of relevant experience, education, internal equity, and specialty).