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Patient Service Representative

NEW Oral & Facial Surgery
Brown County, Wisconsin
Full time
3 weeks ago

Job Overview

NEW Oral & Facial Surgery Clinic in Green Bay is seeking a highly organized and compassionate Patient Service Representative to join our team. We are looking for someone who is comfortable working in a fast-paced environment.

Main Job Tasks and Responsibilities include, but are not limited to

- Greet and register patients in a friendly and professional manner, ensuring accurate and timely collection of all necessary information

- Assist with patient scheduling, including booking appointments, managing waitlists, and providing reminders for upcoming appointments

- Manage phone calls and messages from patients, healthcare providers, and insurance companies

- Collaborate with the medical and dental teams to ensure that patient care is provided in a timely and efficient manner

-Verify patient's personal and insurance information

-Prepare all patient records for next day appointments

-Take payments

-Set up financial arrangements

-Coordinate patient treatment plans

-Check insurance benefits

Requirements

- Excellent customer service and communication skills

- Ability to work in a fast-paced environment and prioritize multiple tasks with accuracy and efficiency

- Previous experience in a dental office is recommended, but not required

- A minimum of a high school education or equivalent

Benefits Include

Health, dental and vision insurance

401k Plan

Paid Vacation

Paid Holidays

Uniform Allowance

Job Type: Full-time

Pay: From $19.00 per hour

Schedule:

Ability to Commute:

Work Location: In person

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